Jan Erickson began her career in the restaurant industry, but it was her volunteer work as a hospital caregiver that inspired a career that is her life calling. While working with her local church, Erickson met Jean Jauchen, who had become disabled after having several strokes. Erickson made Jauchen a special jacket -- one that would keep her warm but was attractive -- and best of all, easy to get on and off. The success of that jacket eventually led Erickson to launch her own company, Janska, making clothes that feature "universal design." Erickson explains what that means.