Teleseminar: Service Animals in Places of Public Accommodation

  • What are the rights and responsibilities of service animal users in places of public accommodation? 
  • Are there circumstances under which a business is allowed to refuse access to an individual accompanied by a service animal? 
  • What is the best way to resolve issues that arise because of the choice to use a service animal? 
  • What remedies are available to those who feel their civil rights have been violated? 
These questions and many more will be answered in an upcoming special teleseminar.
            The National Association of Guide Dog Users (NAGDU), a division of the National Federation of the Blind, will host “Service Animals in Places of public Accommodation” on Sunday, August 21, 2011 at 8:00 pm eastern  Daylight Time (7:00 pm Central; 6:00 pm Mountain; and 5:00 pm Pacific). This teleseminar is free; however reservations are required. Participation is limited and is on a first come first served basis.
Who Should Attend?

            This teleseminar is designed to teach service animal users how to best protect their rights and empower them to be effective self-advocates. It is also meant to help owners and operators of public accommodations understand their rights and responsibilities under the law. The goal of this workshop is to encourage proactive solutions to the challenges faced by service animal users through effective education and accurate information. In order to reserve your space in this teleseminar, please send your name, city & state, and your email address by Thursday, August18, 2011 to 
We would like to know if you are a service animal user or represent a public accommodation. If you represent a public accommodation, what type of public accommodation do you represent? This information will help us better plan the content of the teleseminar. An email confirmation with the call-in number and access codes will be sent to you. Those without email access or who would like more information may call 813-626-2789.
Please note: This conference will be recorded. Participation in the conference implies an agreement to and authorization for such recording in compliance with state and federal laws. The information provided during this teleseminar is intended as informal guidance only and should not be construed as legal advice. The call-in telephone number is not toll-free; the National Association of Guide Dog Users, the National Federation of the Blind, or any of its affiliates, divisions, or chapters will not be responsible for any telephone charges or fees that may be incurred as the result of participation in this seminar. For more information about the National Association of Guide Dog Users, the National Federation of the Blind, or to locate a Chapter in your area, you may visit the following websites:
National Association of Guide Dog Users
National Federation of the Blind
            The National Association of Guide Dog Users also operates a nationwide hotline. Callers can choose to listen to general information about the federal regulations concerning service animals, as well as industry-specific guidance for restaurants, taxicabs, and health care facilities. Those needing immediate assistance can connect to an advocate who has been trained to resolve access issues. The NAGDU Information & Advocacy Hotline is available by calling 888-NAGDU411 (888-624-3841). Those with long distance calling plans can save the association toll charges by using our local number – 813-658-5749.

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