New Training on Inclusive Tourism Goes Live at Accessible Travel Made Easy

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Daniel Pearce posted this note at TTG:



A free online training course offering travel agents guidance on helping customers with mobility issues has been launched by Abta.


Accessible Travel Made Easy has been drawn up with the Equality and Human Rights Commission to offer Abta members a step-by-step guide to the whole customer journey and help agents to better understand how to identify customer needs.


Mark Tanze

r, ABTA chief executive said: "We are thrilled to have been given the opportunity to work with the Commission on training which will really help the industry to understand a wide range of disabilities - and how simple changes to behaviours and procedures can give all our customers access to a positive travelling experience."  


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