Greyhound: An Old Dog Up to Its Old Tricks?

The year is coming to an end with deja vu. I recall Greyhound bus company fighting inclusion for travelers with disabilities as far back s 1974.

Don't we wish the excerpt below was just fiction and not the travelogue of a person with a disability:

Image via Wikipedia

On 12/5/2009, I left San Francisco via Greyhound heading to Pittsburgh, PA, due to arrive on 12/8/2009. My ticket included a round trip/return trip portion to return to San Francisco on 12/16/2009. Because I use a power wheelchair, I called the disability services line and arranged to have a lift-equipped bus along the various schedules that spanned my trip. They advised me that I should be careful not to miss any connecting buses because these modified buses had to be requested 2 days in advance.During the trip at various times, I was cursed at by Greyhound employees when I requested to be let off the bus at rest stops (they didn't want to take the extra time required to load and unload me, and they let me know it) and ignored (and as a consequence, virtually trapped on the bus).