SubscribeThis news item by Matt Kersten apears in the Greymouth Star. It follows th story of Shirley and Roy Dyer whop were trapped for 11 hours on a Tranz Alpine train in New Zealand:
The owner of the Tranz Alpine passenger train has promised to better accommodate disabled people in the future — if and when it introduces new carriages on the Christchurch-Greymouth service. Taylorville man David Brooks filed a complaint with the Human Rights Commission in February after his cousins — Shirley and Roy Dyer, from Rolleston — were left on the Tranz Alpine train for 11 hours because there was no facility for them to disembark at Greymouth.
Mr Dyer suffers severely from multiple sclerosis and Mrs Dyer is a double amputee paraplegic. Mr Brooks was not happy with the facilities for disabled people on the train. Representatives of Tranz Scenic, which runs the Tranz Alpine, the Human Rights Commission, Mrs Dyer and Mr Brooks met last month to discuss the experience.At the meeting, Tranz Scenic representatives assured the pair that any new rolling stock for the train would contain many of the features present in recently introduced carriages operating on the Wairarapa rail line, between Masterton and Wellington. Toll NZ general manager of corporate affairs Sue Foley said that was a “No 1 priority”. “Out of any of our long distance trips, that is definitely our main focus.” Facilities would include a wheelchair hoist, dedicated positions for wheelchairs to be located and secured, and easily accessed toilets.
Tranz Scenic representatives also said a number of changes had been made to the ticket booking process to ensure passengers with special needs were clearly identified prior to their travelling. Mr Brooks said he found the meeting had been “constructive”, noting that the problem had never been with the staff involved.
Source:
http://www.greystar.co.nz/index.php?option=com_content&task=view&id=2140&Itemid=43
Leave a comment