A Note to Hoteliers on Quality & Service

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Taken from inside Abalonetti Seafood Trattoria...

Image via Wikipedia

Quality service involves that something extra.

It is that little surprise of recognition that you are getting something you wanted but maybe didn't even realize you wanted it.

When I sit down to a well set dinner table and see a creatively folded napkin it catches my attention.

When I check into my hotel room and find everything I need laid out on the bed or arrayed in the bathroom I relax a bit.

Then there's the next level. Call it the "manic phase." 

I don't really want to need a sailor's mastery of knots to untie the flapping flamingo napkin sculpture.

toilet paper origami

And I don't know anybody who counts it an advantage to be plunged into wrap rage trying to get the little gold adhesive dots, or sealing wax, or other duct tape wannabe off the final artfully folded square of toilet paper rendering the ultra-thin tissue temporarily unavailable.

Save the origami for less interactive art installations, please!
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