January 24, 2008

Calculating Inclusive Travel Satisfaction

John Macdonald describes himself as engaging in "the great Canadian indoor pastime of dreaming about warmer locations " in his piece, Daydreams of Warmer Places.

In a bit of algorithmic creativity that could have come straight from the chalkboards of Numb3rs
he offers:

A (attitude of staff) x B (building amenities) = C (customer satisfaction)

See his whole article here:

http://www.mykawartha.com/news/article/25640

Posted by rollingrains at January 24, 2008 01:29 PM