June 06, 2006
Casto Travel
Casto Travel specializes in business travel. One testimonial on their web page includes a rave review by a customer from Ideo design - first rate folks. Good on Universal Design.
Each morning I pull up to my parking space in front of Casto Travel in Santa Clara, California. The other day an employee, let's call him "I'll only be here a minute," parked his pickup in the hashmarks between the two accessible parking spaces blocking both while ferrying supplies into Casto.
With no particular effort at civility, I explained that it was not nice to do what he did. In fact, I pointed out that it could be rather expensive -- what with the parking ticket and all. I went on to share the insider tip that it was just plain stupid to purvey his peccadilloes on a travel writer.
I am fair but I hold the travel industry to a high standard. First offense merits a verbal warning. Second earns the digital stocks & pillory.
"Minute Man" was back again pickup posed jauntily for this "stock" photograph. He put in the extra effort to earn this 15 minutes of shame.
Perhaps some in-house training is in order from Casto Travel's HR Department, Maryles?
He could start with Patty Cyr's straightforward page written for reasonable people:
http://www.geocities.com/HotSprings/Falls/7085/