For a company with such a cute mascot Qantas is not endearing itself to the largest growing travel population in the world.
WA Disability Services Minister Margaret Quirk has called on the airline industry to stop operating in the dark ages after a series of incidents of discrimination.She was responding to reports that Qantas was forced to apologise to a 72-year-old customer who was refused a wheelchair from her car to the airport terminal.
Source:
Airlines land in trouble over wheelchairs
http://www.sundaytimes.news.com.au/common/story_page/0,7034,18115205%255E2761,00.html