October 22, 2005

Ryan Air Gets it Wrong -- Again!

The UK's discount airlines seems to have undervalued its clientelle, again.

The company split up a partly of blind passengers on their way from the UK to Italy "because the flight had more than its "quota" of disabled people". Inclusion Daily Express reports:


Last year, a British court found Ryanair guilty of discriminating against passenger Bob Ross because it charged him a £18 fee (about $28 US) each way to provide him a wheelchair at the same airport. In January, the court ordered
Ryanair to pay Ross £1,336 ($2,435 US).

The Royal National Institute for the Blind said it had received a number of
complaints against the discount airline from people with disabilities in the
past two years, but no complaints about other airlines.

"Disabled people don't need Ryanair's sympathy -- rather a commitment to fly
them where they want to go. This attitude is outdated."


Further Reading

Ryanair under fire over blind passengers
http://u.tv/newsroom/indepth.asp?id=66009&pt=n


Blind group told to leave plane
http://news.bbc.co.uk/1/hi/england/norfolk/4337162.stm

Posted by rollingrains at October 22, 2005 05:47 PM