India's Quiet Revolution: Inclusion in Employment and a Bit of Deaf Culture

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South Delhi is learning to distinguish itself in a quiet way:

The Costa Coffee outlet in South Delhi's Green Park market is quieter than other cafés. Apart from the conversational murmur of guests, there's little noise behind the counter.

Shaan Ahamed, 23, and Preeti Bhot, 21, the two baristas on the morning shift, cheerfully take customer orders, make coffee, serve tables and everything else that comes with the job - all without a single word uttered between them.

Both are deaf and the outlet is among the few ones in the Costa network where the entire team has been staffed with deaf workers (except for the shift manager and his assistant).


Full story:

http://articles.economictimes.indiatimes.com/2011-05-20/news/29565041_1_costa-coffee-deaf-workers-deaf-people

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