SubscribeAlthough the European Union has made great strides in recent years in establishing common passenger rights for those travelling by air or rail, not every European is yet aware of what he or she is entitled to. This campaign sets out to make all air and rail passengers aware of what rights they enjoy under European legislation and how to make use of them. In the summer holiday season, millions of Europeans will be travelling by plane and train in search of some well-deserved rest and relaxation. Being aware of their rights will prevent many problems for air and rail passengers. The campaign is being conducted in all of the EU's official 23 languages so that people will be able to be informed about their rights in their mother tongue. Posters and leaflets will be available progressively from the end of June at airports and train stations in all 27 Member States. In addition there is a website with more information at Watch this 6-minute video about the rights of air and rail passengers with a disability or reduced mobility. (English text and subtitles).
This summer the European Commission has launched a new campaign to raise awareness of passengers' rights.
ENAT is an Official Partner of the EU Passengers' Rights Campaign Why now?
How will it work?
http://ec.europa.eu/passenger-rights.Watch the video
To view the video in any other EU languages, follow this link
Precipitating Dialogue on Travel, Disability, and Universal Design