And Now for Something Completely Different: Throw Brett Off the Bus!

| 0 Comments

A disabled man has been thrown off an Auckland bus a day after the company apologised for 15 previous similar incidents.

Go Rider.gifBrett Edge, who has an intellectual disability and speech disorder, wanted to catch the bus at 4.15pm yesterday from near his Kohimarama home to the Glen Innes railway station to get to the funeral of a friend who played with him in the country's only special needs rugby team.

He gave the driver his disability concession card and a Go Rider card which the bus company had sent him, loaded up with 10 trips at the child rate as provided by the disability concession policy.

But his mother, Donna Marquardt, said the driver again refused to accept him because he is 26. "They told him to get off.

"He had no money on him because we had just loaded the card up with 10 trips, so he had to walk to Glen Innes," she said.

"Brett's really upset. He was going to a funeral, a boy from the rugby team died, and now this happens."

It was the 16th time bus drivers have refused to accept Mr Edge's concession card, and came just a day after an NZ Bus general manager rang Mrs Marquardt to apologise.

Mrs Marquardt said she emailed Auckland Regional Transport Authority communications manager Sharon Hunter on Thursday saying she was considering laying a complaint with the Human Rights Commission.

"Within half an hour he [the NZ Bus manager] rang to apologise," Mrs Marquardt said. "He apologised profusely and said it would never happen again, and a day later it happened again.

"He wanted to come down and apologise to Brett. Then when I said actually I'm going to make a complaint to the [commission] ... he said that was my right to do that. Nobody bothered to come and see Brett."

She lodged the complaint with the commission yesterday.

NZ Bus spokeswoman Siobhan O'Donovan said last night that she was 

flabbergasted Mr Edge had been put off a bus again. "I just apologise again for the experience he's having, I can't imagine how he feels," she said.

"We will be working to ensure that all the drivers know what this card looks like."


Leave a comment

Recent Entries

Moonlighting in Melbourne? - Abuse of PwD by Transit Workers
Has someone been offering Melbourne Metro Trains drivers career counseling? Apparently at least one driver is attempting to make the career…
Travel to Afghanstan: Disability Expert Sought for Ministry of Health in Kabul
AEDES (http://www.aedes.be/view/en/index.html) is a Brussels based consultancy specialized in public health. We are currently looking for an expert in disability, a…
Accessible Formats for Books in Brazil: Action Underway (Portuguese)
Formatos AcessíveisMinC lança edital de fomento a obras para pessoas com deficiência visualSerão investidos R$ 1 milhão em projetos de…
Inaccessible Pedestrian Environment in Delhi: An Essay by Shivani Gupta Before the Commonwealth Games
Shivani GuptaDirector, AccessAbilityIn the flurry of preparing Delhi for the upcoming Commonwealth Games, Delhi has been revamped. There is the new BRT Corridor, the…
Bridge Road, Richmond, Australia
If you are available, you are invited to be involved in a video and photo event to demonstrate the inaccessible…
The Dordogne with a Difference.
© Linda McLean (Reprinted with permission)   It is cold in Scotland in winter. There is no doubt about that. It…
And Now for Something Completely Different: Throw Brett Off the Bus!
A disabled man has been thrown off an Auckland bus a day after the company apologised for 15 previous similar…
O Novo Portal Turismo Adaptado (Portuguese)
Noticia de Turismo Adaptado:A Turismo Adaptado está lançando um novo portal para passar informações a respeito de acessibilidade e inclusão,…