November 2009 Archives

Kurt Fearnly

The Tactall Project

The project aims to create new learning packages for on-line delivery, promote 'The Accessible City' concept and improve the skills, knowledge and awareness of companies and employees associated with the tourism sector.

The Tactall Project is co-funded by the EU Leonardo Programme, this "transfer of innovation" project builds on the methods and experience of a previous Leonardo project, ERTD European RuralTourism.

* Transfer experience in tackling 'accessibility' issues to promote Inclusive Tourism
* Develop new training course based on methodology of ERTD project
* Pilot/evaluate new learning modules/content
* Seek to integrate in national VET frameworks
* Disseminate outcomes to stakeholders
* Investigate potential to establish Accessible City network in Europe

Target Groups
* People who work within the Tourism and Hospitality sector (or any other service sector)
* Teachers and new learners in the Tourism and Hospitality sector (or other service sector)
* Staff in political and social institutions and organisations who make decisions and policy regarding tourism, particularly in relation to accessibility for the disabled, older people, carers.

Primary Project Outcomes
* Identification of training needs through analysis of target groups in partner countries.
* Adaptation of ERTD course structures (, processes and procedures to new modular training package.
* Creation of new learning and e-learning content.
* Piloting, trialling and evaluating of the "Accessible City" training package.
* Creation of the Accessible City project website/web portal which will facilitate discussion forums and communication.
* Investigation of the potential for integration within national curricula and/or qualification frameworks.
* Dissemination and exploitation of project results.
* Development of the Accessible City Network.

Skills Objectives
* Understand the meaning of functional diversity
* Know where to find (relevant) information, resources and possibilities
* Analyse and understand social, cultural and economic reasons for accessibility for all
* Acquire the ability to interact with different groups with functional diversities
* Understand the needs the of functionally diverse people and the services available to them
* Learn how to improve the services and state any changes the business needs to make (ACTION plan)
* Understand the policy and legislation of your own country/region with regard to accessibility * Understand how to communicate with members of staff (and others) to make them aware of need to make services accessible to all
* CaseStudies

Further information

The EuRADE project (European Research Agendas for Disability Equality) hosted by the European Disability Forum represents organisations of disabled people within the policy structures of the EU and its associated countries.

The EuRADE project has been a research collaboration, in which representatives of DPOs in European countries have reflected on their experiences of academic research and proposed their own priorities to influence the academic research agenda.

This has resulted in a significant amount of dissemination and lobbying by EDF in order to influence the funding priorities for research at the European level. We are increasingly optimistic that many of the ideas developed by DPOs are starting to influence those who are making decisions about future funding calls (e.g. in EU FP7), thereby focusing resources on research issues that make a difference to disabled people.

Some of the participants produced specific project outlines where they hope to find academic research collaborators to work with them towards funded research applications. They would welcome positive collaborations.

The project highlighted the great enthusiasm that DPOs have for research collaborations with academic/research institutions, but also the kinds of concerns they have about their experiences of such collaborations and what needs to be done to improve working partnerships.

Much of the material on the website will therefore be of interest to researchers considering the implications of 'emancipatory' research paradigms and the need for DPOs to be involved in setting the research agenda.

Bohol: A Boat Trip on the Loboc River

From the video description:

"A very nice trip, also good suitable for wheelchair users. With good exotic food and fantastic music and dancers. "

Pool & Spa Access

D.N.I.S. News Network, India: 2007 was a year of landmark developments for the disability sector. India ratified U.N.C.R.P.D. and the XIth Five Year Plan carried a whole chapter on disability. However, 2 years since then, both remain just on paper.

N.C.P.E.D.P. in association with Diversity and Equal Opportunity Centre, Bengaluru carried out 5 baseline studies on the current status of the policies and schemes for people with disabilities in the area of health, employment, accessibility, communication and information technology and rural development.

This was part of a three year project called "Mainstreaming of Disability in the National Agenda - Policy to Practice" that N.C.P.E.D.P. is working on in partnership with the British High Commission.

The objective of the studies was to review existing policies and schemes on physical infrastructure facilities that could and should affect the lives of people with disabilities and to analyse their impact with respect to the actual needs of disabled people. The studies also reviewed the budgetary allocations and their utilisation, and listed out emerging concerns and basic recommendations for further consideration by policy makers.

For more information, write to

Baseline Report on Access (PDF - 191KB) (PDF file that opens in a new window)
Baseline Report on Employment (PDF - 193 KB) (PDF file that opens in a new window)
Baseline Report on Health (PDF - 167 KB) (PDF file that opens in a new window)
Baseline Report on Information Technology (PDF - 161 KB) (PDF file that opens in a new window)
Baseline Report on Rural India (PDF - 203 KB) (PDF file that opens in a new window)

The UK has a website to orient businesses on their obligations regarding tourism and the travelers-with-disabilities market.

This ought to be common practice for all nations now that the Convention on the Rights of Persons with Disabilities has been ratfied.


Silos in the Travel Industry

Addressing the opening session of the 2005 ICAT at the UN in Bangkok I emphasized that we will see the tourism industry develop a patchwork of disability policies and practices if the disability community did not surface with best practice and policy recommendations of its own (article).

E Turbo News has published an editorial on the disarray of the industry:

According to BTC, at the root of many of the industry's problems, and a major reason there is no national air transportation policy, is that the overall travel and tourism industry rarely acts like a real industry. Unlike many industries, travel and tourism is a collection of independent-minded suppliers of inputs to the travel experience such as hotels, airlines, labor, rental cars, and airport authorities, among many others. The industry is an assemblage of interests toiling away on issues within their individual silos that correctly looks to outsiders, including governments, like it is highly fragmented and seemingly incapable of agreeing on and prioritizing its own problems, let alone solving them. The industry needs to turn away from these constricting silos and toward inclusive coalitions organized around issues of strategic importance to the entire industry.

Full article:

In collaboration with Accessibility Services at United Spinal Association and the RERC on Accessible Public Transportation (RERC-APT), the IDeA Center announces the release of a new course in its online continuing education program.

Accessible Transit Facility Design & The Revised ADA-ABA Accessibility Guidelines introduces participants to the minimum requirements for accessibility at transportation facilities covered under the US Department of Transportation regulations. Using the recently revised ADA/ABA Accessibility Guidelines, the course provides an overview of the accessibility requirements that affect transportation facilities that fall under US DOT jurisdiction. It contains podcasts, readings, quizzes, an exercise and online discussions.

Registration is now open and will be available until January 12, 2010. The course will begin January 18, 2010. AIA members will receive 15 Learning Hours (1.5 CEUs).

For more information about the course, please go here.

To register for this course, please go here.

If you have any questions, please contact Jordana Maisel ( or 716.829.3485 x329).

BO, November 20, 2009--Before the Bo Sign Language Training Center opened in Sierra Leone, hearing and speech impaired children from the city's neighborhoods faced abuse and misunderstanding at the hands of the local community.

"Some of them get into problems with the police or on the road they want to travel from one point to the other but they can't talk and using sign to people who do not understand sign language does not make any sense," said Aminata Vandy, District Coordinator for the National Commission for Social Action (NaCSA).

With the help of funds from the National Social Action Project (NSAP), an International Development Association (IDA) funded government program, residents of Bo determined their development needs included a sign-language training center. Using the Community Driven Development approach, they applied for, and received, funding to build a center that would enable them to better communicate with the city's hearing and speech impaired children.

"We trained 63 people from all walks of life," said Vandy, whose agency administers the national project. "Bankers, lawyers, nurses, traffic police. We had radio discussions telling people about the project - telling them you should not abandon your ward or your child because they are disabled."

The program aimed to ensure that at least some community members could communicate with the children if they were in need.

Forty Students and 113 Community Members Trained

NaCSA brought in a team of sign-language specialists from Sierra Leone's capital Freetown. The trainers conducted weekly classes in the center built for the purpose. Since the inception of the sign-language training center, more than 113 members of the Bo District community in Sierra Leone have received sign-language training. Those members are charged with taking their knowledge to other members of their organizations or offices.

The two-room structure also doubles as a school for the hearing and speech impaired. Students receive daily classes that provide the same lessons as standard, state-run schools, but using sign-language.

"I do two subjects by day, morning Math and in the afternoon English," said teacher Abubakar Kamara. "Whether I choose to teach Physical Health Education (PHE) or I choose to teach English Composition (EC) by sign method, Reading by sign method and other subjects like Social Studies -- I have developed a sign method so now I can teach each and every subject."

In addition to standard lessons, the students also are trained in traditional skills such as weaving and tailoring. The school, which started with 16 students, now has 40 pupils, with more arriving almost daily.

"At least every other day, people come with these children--either deaf or mute--to access education," said Vandy.

Lessons are held from 8am to 4pm daily. The school now boasts of several graduates, including one young woman who is a seamstress in Freetown, according to Kamara.

School Feeding Program Could Help Retention Rates

Though funding to the Bo Sign Language Training Center ended with the construction of the school building and training of community members, center leaders say additional resources are needed to expand the school and provide lunches for the children, many of whom come from poverty-affected homes.

"They are telling us now that they are looking for assistance to build more classrooms or even make a boarding school," Vandy said. "Some of [the children] will come to school for some time and they will leave to go and beg in town. If they were in a boarding school with facilities, being fed, then it would keep them in school."

The school's four teachers, who now serve on a volunteer basis, are also seeking salaries. In Sierra Leone, local schools must be recognized by the Ministry of Education in order to have teacher salaries paid by the government. The World Bank is working with the World Food Programme to determine if a school feeding program can be initiated.

The World Bank's Contribution

The World Bank is providing $28,000 to the Bo Sign Language Training Center through the Sierra Leone National Social Action Project (NSAP). The project, administered by Sierra Leone's National Commission for Social Action (NaCSA), takes a community driven development approach and includes two main components including a cash-for-work program, and the community.

NSAP is an IDA-supported project which leverages counterpart funding from the Government of Sierra Leone at the national level and matching community contributions for each of the hundreds of sub-projects it funds across the country. NSAP has also been the biggest project of NaCSA, a government agency which receives support from several other donors including the African Development Bank (ADB), the United Nations Development Programme (UNDP), the United Nations High Commission for Refugees (UNHCR) and the Government of Germany (KFW).

Visit DeafAfrica at:

Sailing Therapy


Sailing Therapy Benefits




Benefits of Sailing as a form of Recreational Therapy:

Social Interaction: Small environment/cockpit requiring close interaction. Helps counter physical and social boundaries and improves physical and emotional comfort in small spaces.

Teamwork: Team building and collaboration. Participants encouraged to actively crew the boat to the best of their ability. Participants must cooperate to assist in pulling the lines, wrapping them around the winches and securing them. Learn importance of cooperation for man-overboard procedure. Cooperative environment of everyone having a job on the boat.

Communication/Comprehension: Ability to listen to instructions and follow procedure. Communication required between crew and captain to identify and name potential hazards and to navigate.

Motor Skills/Coordination: Eye-hand coordination to hoist sail or pull lines. Balance when ambulating around the boat, using hand holds. Visual stimulation to watch for hazards, and align boat with object in distance/horizon while steering.

Confidence/Self-Esteem: Empowerment from sense of control while steering and maneuvering the boat as well as being part of team. Sense of accomplishment at facing fears and completing tasks

Environmental awareness: Appreciation of nature and waterways. Observation and interaction with wildlife including birds/fish/mammals. Understanding of effects of pollution on environment and species.

Relaxation: Reduced noise stimuli: primarily rhythmic sounds of waves lapping the hull and wind in sails. Rhythmic movement of boat is also comforting, yet heeling provides excitement.

Concentration/Focus: children with limited ability to sit still or concentrate are able to focus on tasks on boat and are visibly calmer, relaxed and focused. Ability increases to concentrate on task(s).

Adventure/Exploration/Imagination: Children dream of being explorers, pirates, etc. Opens up the world to them. Encourages imagination. International program and virtual programs provide opportunities to learn about faraway places.


For more information about Heart of Sailing or to learn how you can help, please visit



Contact Information:

For further information:

  • Complete the "Contact Us" form.
  • Call us at 1(866) 368-5350 or 1(812) 935-SAIL (7245).
  • Fax us at 1(866) 609-0807 or 1(812) 339-5595.
  • Or e-mail us at

Kurt Fearnley had just crawled along a 60-mile jungle track in Papua New Guinea.

But when he arrived at Brisbane airport a few days later, Jetstar-- an offshoot of Qantas airlines -- asked him to check in his wheelchair.

Kurt adapts quickly:

Fearnley, who won marathon gold in the Beijing and Athens Paralympics, was insulted at being asked to give up his independence.

He said the equivalent for an able-bodied person "would be having your legs tied together, your pants pulled down and be carried or pushed through an airport."

In protest, he rejected the airline's wheelchair and dragged himself through the terminal, in and out of the toilet, and onto the plane.


Gold medal for that one, mate!

You can follow TravAbility's Bill Forrester around New Zealand's South Island -- but only if you are fast enough!

The Mediate Project aims to establish a common European methodology for measuring accessibility. This will lead to the development of a self-assessment tool that can be used by policy makers to identify areas where upgrading will improve the accessibility of public transport in their city. In this way, Mediate will contribute to the provision of better and easier access for all.

Project Structure

The project is stuctured around 6 Work packages (WP):

  • WP 1 - Stakeholder involvement and collaboration
  • WP 2 - Identifying indicators for describing accessibility
  • WP 3 - Data collection and analysing results
  • WP 4 - Development of a self-assessment tool for measuring accessibility
  • WP 5 - Dissemination and exploitation
  • WP 6 - Project management


  • SINTEF, Norway (coordinator)
  • AGE, Belgium
  • Imob, Belgium
  • Polis, Belgium
  • Timenco, Belgium
  •, Portugal
  • Transport for London, UK
  • TTR, UK

Good Practice Questionnaire

Cities, regions and organisations are invited to submit "Good Practices" in accessible public transport. (Until 5 November 2009)
Download the questionnaire from the right-hand panel in WORD format.

Contact the MEDIATE project: info[at]mediate-project[dot]eu

Accessible Properties

Accessible Properties specializes in providing an affordable and convenient way for people with disabilities to find suitable housing and travel accommodations. They accept stories and travel tips. Visit their website for further information:

Executive Summary

Universal Design is a strategy for making environments, products, communication, information technology and services accessible to and usable by everyone - particularly people with disabilities - to the greatest extent possible. Barriers to participation in social life can be avoided when Universal Design principles are applied to mainstream policies and solutions right from the early stages of planning.

This report shows that many European countries have had very positive experiences with Universal Design/Design for All initiatives, but also that full advantage of the possibilities has not yet been taken. To change this, a number of recommendations to governments are presented under the headings of:
(1) Adoption and decision on principles;
(2) Co-ordination;
(3) Implementation;
(4) Evaluation,

 with a clear focus on the planning process.

A selection of examples of good practice is provided and linked to many of the key action lines in the Council of Europe Action Plan to promote the rights and full participation of people with disabilities in society: improving the quality of life of people with disabilities in Europe 2006-2015 (Recommendation Rec(2006)5). 5

J&K Deaf Tour Travel - Malaysia

Deaf tourism in Asia is making headway.

Here is an announcement from the most recent specialized tour operator to come to our attention:

Hello Deaf / HOH / CODA / Friends of the Deaf!


Planning a trip to Malaysia can be a daunting task. We have a whole range of tours & hotels here covering Malaysia & Borneo (Sabah). Start your search here and you may find a perfect plan for your holiday. Alternatively, contact us for a tailor made tour programme.

The tours listed here are specially designed to give you the real experience of each destination. Careful consideration has been taken into account to make the journey interesting and sometimes off the beaten track is included to make it surreal. If you need to make some adjustments to the programme, please give us the details when you send the enquiry. We are totally flexible!

Here is the first tour of our Deaf guides with two foreign tourists (2 Deaf from Philippines). Our experience with the local tours is noteworthy. Our deaf guides are locally based and well traveled around Malaysia, use ASL and BIM (Malaysian sign language). You can be assured of firsthand knowledge of the destination and you will get the best advice on your travel to Malaysia.

To know more about this tour, call us at

Robert's father has a disability. In this piece he experiences firsthand - as a companion - the usual stuff and summarizes the basics of traveling with a disability.

Soudhriti Bhabani writes in News:

He is blind but can recognise more than 200 types of birds by their calls. He treks in the high Himalayas with gusto, transcending his physical inabilities to commune with nature.

Meet Arup Chakraborty, 54, an employee of Eastern Railway's (ER) commercial division at the Sealdah railway station. Chakraborty is a well-known ornithologist, though for him the dictionary meaning of the word as bird watcher would have to be changed.

He is also an ardent high-altitude trekker and a visitor to various wildlife sanctuaries across India. 'I developed this habit of listening to birds when I was just a kid. I wanted to see the world but could not as I'd lost my vision at a very tender age due to meningitis.

New Publication: A Communications Toolkit

You can download the  April 2009 UK publication Producing Better Information for Disabled People: A Communications Toolkit for Local Government at:

Let's Play is dedicated to ensuring that young children with physical disabilities have the same opportunities for play as their peers. A joint initiative of the Rick Hansen Foundation and the province of British Columbia, let's play offers grants for the creation of accessible public play spaces and builds awareness about accessible play and related best practices.
Lets Play: A Toolkit for Children with Disabilities
View more documents from Scott Rains.

The annual observance of the International Day of Persons with Disabilities on 3 December, aims to promote an understanding of disability issues and mobilize support for the dignity, rights and well-being of persons with disabilities. It also seeks to increase awareness of gains to be derived from the integration of persons with disabilities in every aspect of the political, social, economic and cultural life of their communities.

The theme for 2009: "Realizing the Millennium Development Goals for All: Empowerment of Persons with Disabilities and Their Communities around the World" is based on the goal of full and equal enjoyment of human rights and participation in society by persons with disabilities, established by the World Programme of Action concerning Disabled Persons, adopted by General Assembly in 1982.

Link For further information on the International Day of Persons with Disabilities.

The Hindu reports on further tourist site improvements that will benefit those with disabilities:

Buoyed by the success of the audio-guide in the Qutub Minar, the Archaeological Survey of India (ASI) has decided to extend the facility to all ticketed monuments here in view of the Commonwealth Games scheduled for next year.

"Audio-guides will be installed at all ticketed monuments before the event," ASI Superintending Archaeologist (Delhi) K.K. Muhammad told PTI.

Full article at:

The UK's Disability Discrimination Act has been in force since 1995, with enforcement measures fully implemented since 2004.

This article looks at where we are now as a country offering accessible tourism, what more needs to be done and the opportunities that exist, especially in view of hosting the Olympics and Paralympics in 2012.

It also outlines the role of a new project - Open Britain - being launched in July 2009 by Tourism for All UK and disability charity RADAR.

Table of Contents

  • Introduction
  • The DDA
  • Waking up to the size of the market
    • UK
    • Overseas visitors
  • Failure to meet demand
    • Legal action and enquiries
    • Understanding requirements
    • Marketing facilities
  • Stumbling blocks
    • No central information resource
    • Undervaluing facilities
  • Action needed
    • 1. Establishing the business case
    • 2. Customer service training
    • 3. Engaging with customers - information is key
  • 2012: Seize the opportunity
    • London
    • Weymouth
    • North East
  • Conclusion
  • References
  • About the author
Price: £40.00

The article can bought online at the website of Tourism Insights

This year’s winner of the Outeniqua Wheelchair Challenge (OCC), Denis Lemeunier of France, is set to defend his title in George on February 20 next year and South Africa’s Olympic long jump silver medalist, Khotso Mokoena, has pledged his support for the event.


Lemeunier won the men’s racing wheelchair marathon category in wet conditions in February this year. Next year he will be up against other international athletes, Kenny Herriot of Scotland and South Africa’s Ernst van Dyk who has won more Boston Marathons than any other male wheelchair athlete, currently holding eight titles.


They will be part of an expected field of 500 local and international athletes to make the trip to the wheelchair-friendly city of George, which has been host city for this event since its debut seven years ago


Presented by Vodacom, South Africa’s only international wheelchair road race boasts 44 categories over three distances and is open to anyone with physically disability who is able to use a mobility assistive device like a wheelchair, buggy, tricycle, racing wheelchair or handcycle.


‘We are on track for another successful event despite sponsorship difficulties and our goals remain the same,’ said event director, Esther Watson. ‘We continue to try and attract as many people with physical disability to the sport of road racing as possible, particularly youngsters and those from disadvantaged communities, because it has so many mental and physical benefits. At the same time, we are developing an event that is gaining increasing recognition on the international sporting front.’


The commentator on the day will again be Ian Laxton, the well-known voice of the Comrades Marathon.


The deadline for entries is 30 January 2010. Competitors must be at least 16 years of age to enter the 42,2km marathon and the 21,1km half-marathon in a racing wheelchair or hand cycle. There is no age restriction for the 10km distance, which also allows basketball chairs, tricycles and ordinary wheelchairs. People of any age group can enter the fun event, assisted by a helper.


Kempston Truck Hire will be providing transport sponsorship. Individuals and groups needing transport may apply to the event director.


For more information visit the OCC web site or phone event director Esther Watson on 082 421 9359.

Peoria, Illinois' PJStar begins an article on the nationwide trend across the US to adopt Universal Design in homes with this:

Spacious. Luxurious. Exquisite attention to detail. Handicap accessible - that's not the first adjective that jumps to mind with Karen Roche's home, but it's the crucial one.
For the full article see:

This Kiwi Feels on Top of the World!


Mark Inglis' recent astonishing achievement of being the first double amputee to reach the summit of Mount Everest has meant that his name is well known round the world, but how many people know about the many facets of this remarkable man's life - his passion for the mountains, his determination to take on a seemingly impossible challenge and succeed, his deep concern for the sufferings of other amputees in countries where there are few health services, his fund raising to assist them, and his skill as a wine maker. All these facets of Mark's life combined to bring about Cellier Le Brun's donation of $18,240 to the Cambodia Trust and its Kompong Chh'nang Rehabilitation Centre.

How did it all begin?

Read the full story:

From ENAT: This page contains preliminary information about the ETCAATS project. It will be updated following the project Kick-of Meeting in November 2009. 


The ETCAATS project has two main aims:

1). to develop an online training course in accessible tourism from existing innovative content selected from previous Swedish work, supplemented with other international training materials; and

2). to develop a 'Road Map' for an EU certification system for the area of accessible tourism vocational training, in line with the European Qualifications Framework.

The target groups for the course include employers and personnel in the tourism industry.

The ETCAATS project aims to have a direct impact on the tourism sector by enabling tourism providers, who have taken the course, to make their offers accessible for the 127 million Europeans who are looking for such facilities and services.

The project will make a direct contribution to national vocational training for the tourism sector by providing an online resource which can be directly used in teaching and learning by training institutions.

The certification of accessible tourism training will enhance the importance and relevance of catering for disabled and older persons in the tourism sector, which in turn will help Europe meet its obligations as a signatory to the UN Convention of Equal Opportunities of Persons with Disabilities, 2006.

The project will deliver an online training programme and a common European certification framework for staff training in accessible tourism services. Innovative pilot training schemes and materials developed by the project partners and others in previous Leonardo, National and Regional projects will be collected and analysed by a transnational teams of experts. A modular system for training and certification will be developed, taking into account

1). the access needs of customers,

2) knowledge, skills and competences needed by trainees,

3). current hospitality and tourism service training, and

4). the European Qualification Framework.

The Consortium is made up of partners experienced in accessibility and training. They will collect, adapt, update and package innovative material to serve as online courseware. They will work with ENAT to propose a certification programme for European, national, regional and local vocational training systems. Pilot testing will take place with trainees from social partners and companies, including at least 3 small and medium-sized tourism enterprises (SMEs) in each participating country.

A tested model of the "ETCAATS - European Training Certificate - Access for All in the Tourism Sector" will be offered via an online training environment, providing a standard for a transferable qualification based on modular and extendable courseware.

The training framework and tools will provide a Europe-wide reference for future training courses in accessible tourism, leading to a moderated, effective and efficient delivery and certification of access training in the tourism sector.


Vellinge Municipality, Sweden (Project promotor).

Access Sweden

ANLH asbl., Belgium

Toegankelijkheidsbureau vzw., Belgium

Disability Now, Greece

Work Research Centre, Greece

European Network for Accessible Tourism (ENAT) asbl., Belgium

EWORX S.A., Greece

Lilian Müller, Access Sweden

Email: lilian [dot] muller [at]


Some Days it is Good to Get "Irked!"

Take November 13th for example when Irked magazine ran the following story:

Warren Macdonald knows a LOT about motivation. He famously (see appearances on Oprah, Larry King Live, Vicki Gabereau, The Hour with George Stroumboulopoulos, etc) survived a harrowing, agonizing ordeal while mountain climbing, when he was trapped beneath a one-ton boulder in a freak rock fall. Macdonald's test of will lasted two full days before a helicopter arrived. He was rescued, but the accident cost him both legs.

Ten months after becoming a double above-knee amputee, Macdonald, who currently lives in Vancouver and travels worldwide as a professional speaker, climbed Tasmania's Cradle Mountain "using a modified wheelchair and the seat of his pants."

Read on:

Haben's Travels


From the MIUSA Newsletter:

 U.S. Deaf-Blind Student Blogs about her Overseas Experiences

"Wednesday was spent at the University of Costa Rica, one of several public
universities in the country. In total there are about 200 students with
disabilities at the university level throughout the country, and yesterday
we met with about six of them. The blind girls I chatted with had accessible
cell phones like many of my friends in The States. The school provides them
with personal computers with programs like Magic, which is like ZoomText,
and JAWS. I must say, their philosophy is very progressive. I had expected
oppressive conditions and limited resources. True, they don't have the best
technology because some of it is just too expensive, but they have way more
than I had expected. Their attitudes, their outlooks, are similar to what
you find in the US. The students stressed the importance of full
integration, and they are all working on that goal."

Haben's blog includes her volunteer experience abroad in high school to
Mali, independent travel to Italy and Greece, family visits to Eritrea, and
this past summer's disability rights leadership exchange to Costa Rica.

Go to HabenTravels to read more.


Source: MIUSA

Al terminar 2009, se habrán realizado diagnósticos en 430 establecimientos dentro del programa vasco de Accesibilidad Turística


   La viceconsejera de Comercio y Turismo, Pilar Zorrilla, presentó hoy en el Parque Tecnológico de Bizkaia el Modelo Vasco de Accesibilidad Turística que, según indicó, "representa una oportunidad" para cumplir los objetivos de "una política dirigida a mejorar la calidad, así como a la desestacionalización y la diversificación de la actividad turística".

   Durante una conferencia enmarcada en la Semana de la Ciencia, Tecnología, Innovación, Calidad y Excelencia, la viceconsejera defendió "el turismo para todas las personas o turismo accesible" y explicó que este proyecto "surge de la necesidad de proporcionar a las personas con necesidades de accesibilidad -tanto residentes como turistas- y sus familiares y amigos, un servicio turístico de calidad, seguridad y confort en los establecimientos turísticos de Euskadi".

   De este modo, con este programa que trata de potenciar la mejora de la accesibilidad, se pretende aportar "un elemento de diferenciación y valor añadido" a la oferta turística del País Vasco. "La realidad de mercado muestra que el nivel de accesibilidad actual de los establecimientos no es el óptimo, no hay un referente de accesibilidad que garantice la misma, ni existe una oferta consolidada de productos turísticos concretos para ese segmento de la población", indicó la viceconsejera.

   Sin embargo, advirtió, en la actualidad, la tasa de personas mayores de 65 años en España es del 16,6 por ciento y se espera que aumente hasta el 20 por ciento para el año 2020 y hasta el 36 por ciento para 2050, y la tasa actual de personas con alguna discapacidad en España es del 9 por ciento, que se eleva al 15,7 por ciento a nivel europeo.

   Según indicó, sólo en Europa, la demanda de accesibilidad se sitúa en 127 millones de personas. A ellos, se añaden quienes tienen necesidades temporales de accesibilidad por diversas causas.

   En este contexto, consideró que las administraciones tieneN la responsablidad de trabajar para garantizar el derecho de todos los ciudadanos al turismo". Asimismo, subrayó que "el potencial económico es evidente", teniendo en cuenta que el 70 por ciento de la población que demanda accesibilidad "tiene tanto la motivación como el poder adquisitivo para viajar" y el mercado potencial de viajes se sitúa en 89 millones de personas.

   Asimismo, recordó que este tipo de personas "normalmente no viajan solos", de modo que existe "un efecto multiplicador del 0,5", con lo que el mercado potencial en Europa se eleva a 133 millones de personas. El gasto medio por viaje en la UE en 2003 era de 620 euros por persona, de manera que el volumen de mercado ronda los 80 billones de euros, en función de los datos aportados por Zorrilla.

   Tras insistir en que se trata de "un mercado muy amplio y con un gran potencial", indicó que el nuevo programa pretende potenciar la mejora de la accesibilidad "en términos de calidad, seguridad y confort para todas las personas".


   El programa se ha estructurado en tres fases: creación del modelo de accesibilidad, desarrollo de la prueba piloto y lanzamiento del proyecto. En la primera de ellas se han analizado buenas prácticas tanto a nivel nacional como europeo e internacional, como la Red de Turismo Accesible Europea y la apuesta de EIDD (European Institute for Desing and Disability), entre otros.  

   El modelo de accesibilidad se pretende desarrollar en todos los subsectores del turismo vasco, desde alojamientos o restaurantes hasta las oficinas de turismo y centros de interpretación.

   Se han marcado cinco tipos distintos de diversidad funcional: para personas usuarias de sillas de ruedas, para ciegos o con deficiencia visual, para personas sordas, para quienes tienen capacidades cognitivas restringidas y para personas con dificultades respiratorias o que requieren dietas específicas. Se tienen en cuenta además tres niveles (accesible, moderadamente accesible y no accesible). En función del cumplimiento de los requisitos, se creará un 'sello de accesibilidad'.

   A partir de la creación del modelo, se realizó una prueba piloto en 200 establecimientos turísticos el año pasado. Estos recibieron una formación previa, a través de Euskalit, y se les diagnosticó su situación en materia de accesibilidad. Los establecimientos participantes en el programa han podido acceder a la financiación de las mejoras que se identificaron, para así incrementar su calificación.

   A finales de 2009 se habrán diagnosticado 430 establecimientos (200 el año pasado y 230 éste). Hasta este momento, en Gipuzkoa han participado 194 establecimientos, 69 en Álava y 66 en Bizkaia. Por subsectores, han formado parte de este programa 187 alojamientos, 46 centros de interpretación, las 42 oficinas de turismo de Itourbask, 39 restaurantes y 15 bares y cafeterías.

   A partir de ahora, según explicó la viceconsejera, "queda ampliar el modelo a otros subsectores turísticos y de otros ámbitos (cultura, comercio, medio natural), coordinar con otros agentes la creación de destinos para todos (diputaciones, ayuntamientos), incorporar información en los soportes habituales de promoción, así como sistematizar la entrega del sello de accesibilidad y el diploma de compromiso o incluir el turismo para todos en los productos turísticos".


Tuesday, November 24th

Oakham Conference Facilities, Ryerson University
63 Gould Street, Toronto

You and co-workers will want to attend the Creating Accessibility-Friendly Environments Forum. Disability organizations, government and business come together to make the case for organizations to become "accessibility-friendly".

This forum will "open your eyes" to what each of us can do to better accommodate the seventeen per cent of Canadians with disabilities.

Presenters include Government of Ontario, Service Canada, Microsoft, Deloitte, Adobe plus representatives from the following disability associations: March of Dimes, Canadian Hearing Society, CNIB, Learning Disabilities Association of Canada.

Attendees to this forum will learn that creating accessible environments is easy, and is as much a responsibility of individuals as it is of governments and business organizations. In addition to distinguished presenters, there will be demonstrations and 'how-to'workshops.

  • This forum will help to overcome misunderstandings about barriers to those with disabilities, accommodations and what are assistive technology devices. Attendees will learn how to easily generate basic documents in MS Word, PowerPoint and PDF files so they can be accessible to those with disabilities.

An overview of the Forum

  • Governments, City of Toronto, federal, provincial will outline programs as they affect accessibility. The city of Ottawa will discuss their process to compliance for accessibility regulations under the Government of Ontario's Accessibility for Ontarians with Disabilities Act.

  • Vendors talk about accessibility and their product.

  • Disability associations talk about the 'business case' for organizations to create accessible environments. You talk about your 'clientele', with statistics, perhaps a profile and the financial benefits for organizations to remove barriers.

From the ESCAP site:

An estimated 10 per cent of the world's population, or 650 million people, live with a disability. In Asia and the Pacific, the population of persons with disabilities could be as many as 400 million and the number is increasing due to multiple factors including that of population aging. Persons with disabilities face all forms of discrimination and prejudice as well as all types of barriers. Rights-based and comprehensive policy actions should be taken. Barriers should be removed and participation of persons with disabilities in all relevant decision-making processes should be ensured.

To attain these goals in the region, ESCAP works with Governments, representatives of disabled people's organizations and experts on human rights laws and accessibility, and provide effective policy options, useful data and information, and promote multi-stakeholders networking.

Our mandates are the Biwako Millennium Framework for Action towards an Inclusive, Barrier-free and Rights-based Society for Persons with Disabilities in Asia and the Pacific and its supplement, Biwako Plus Five within the framework of the Second Asian and Pacific Decade of Disabled Persons (2003-2012). Our work is also guided by the Convention on the Rights of Persons with Disabilities (CRPD).

United Nations ESCAP Information Services:

Concluded Events

Some Days it is Good to Get "Irked!"

Take November 13th for example when Irked magazine ran the following story:

Warren Macdonald knows a LOT about motivation. He famously (see appearances on Oprah, Larry King Live, Vicki Gabereau, The Hour with George Stroumboulopoulos, etc) survived a harrowing, agonizing ordeal while mountain climbing, when he was trapped beneath a one-ton boulder in a freak rock fall. Macdonald's test of will lasted two full days before a helicopter arrived. He was rescued, but the accident cost him both legs.

Ten months after becoming a double above-knee amputee, Macdonald, who currently lives in Vancouver and travels worldwide as a professional speaker, climbed Tasmania's Cradle Mountain "using a modified wheelchair and the seat of his pants."

Read on:

Accessi Tourisme Simposium. Building Inclusive Destinations

Flag of CataloniaBarcelona. 30 November to 1 December 2009.

In the framework of the EU funded ACCESSI TOURISME project, the Autonomous University of Barcelona is hosting this event, in cooperation with the Generalitat de Catalunya, Catalunya Tourism and other partners.

The Symposium is specially addressed to researchers and graduate students,public and private tourism professionals, representatives of destinations, local public bodies, planners, policy makers, promoters, consultants, managers and tourism providers.

Main Theme

The future integral vision of accessible tourism destinations

  • New trends and developments
  • Challenges and opportunities
  • Best practices


  • Laws, accessibility codes aand labels
  • Urbanisme, transport and mobility
  • Design of accessible and practical places and products
  • Accessible and practical tourist services and products
  • Information, marketing and commercialization


Invited speakers include:

  • HC Josep HUGUET, Minister of Innovation, Universities and Enterprises, Generalitat de Catalunya.
  • Mrs. Hermeline MALHERBE, Conseillère Générale, Chargée de la Commission des Personnes Handicapées et du Développement Durable.
  • Mr. Joan Carles VILALTA, General Director of Tourism - Innovation, Universities and Enterprise Ministry, Generalitat de Catalunya.
  • Igor KNIBIEHLY, Director of Comité Départamental de Tourisme de Pyréenés Orientales
  • Mr. Jordi Rufí, Lawyer Consultant (Girona, Catalunya)
  • Mrs. Jennifer LITTMAN, Chief Executive of TOURISM FOR ALL UK (United Kingdom)
  • Ms. M. Christine Cier, Comité Départamental de Tourisme de Pyréenés Orientales (France)
  • Mr. Alain DUDICOURT, Directeur de la Direction Régionale du Tourisme du Languedoc Roussillon (France)
  • Mr. Magnus BERGLUND, Scandic Hotels (Sweden)
  • Mrs. Mònica MOLINA, researcher of UAB (Barcelona, Catalunya)
  • M. Stéphane BRANGOLEAU, (Perpignan, France)
  • Mr. Pedro CÁRCELES, Project coordinator (Eivissa, Balears)
  • Mr. Ernesto CARVALHINDO & Mr. Filipe CARVALHO, (Portugal)
  • Mr. Jacky LAPALUD , (Montpellier, France)
  • Mr. Espi Ramon (Perpignan, France)
  • Mrs. Mariona MASDEMONT (Ripollès, Catalunya)
  • Mrs. Mònica SURIS, (COM ACCESS, Barcelona, Catalunya)
  • Mrs. Trinidad DOMINGO, Researcher University of Santiago (Galicia)
  • Mrs. Carolina VICENS, Accessibility Consultant, (Illes Balears)
  • Mrs. Laura ANNAGRAZZIA (CO.IN, Italia)
  • Mr. Rovira BELETA, expert consultant (Barcelona, Catalunya)
  • Mr. Txema ALONSO, SAIATU Foundation (Basque Country)
  • Mrs. M. Àngels ALCAÑIZ, ELSA INTEGRACIÓ Foundation (Girona, Catalunya)
  • Montse FERNÁNDEZ, PIUNE, Servei d'Atenció a la Discapacitat (Barcelona, Catalunya)
  • Mr. Angel David HERRERA, Arona Municipality (Canarias, Spain)
  • Mr. Jesus HERNÁNDEZ, Managing-Director ONCE (Madrid, Spain)
  • Mr. Ivor AMBROSE, Managing-Director of ENAT

Interpretation will be provided from/to Catalan, English, French and Spanish.

Further information

Download the flyer and Draft Programme from the right hand panel in PDF format.

For registration and enquiries, contact:
   Email: dgturisme[at]iue[dot]gencat[dot]cat
   Telephone: 0034 93 557 0143

Coming soon! Visit the Project Accessi Tourisme Website

Loreen Arbus Focus on Disability Scholarship
cta 2009.jpg

Open to Student Producers currently enrolled in a U.S. College,
University or Community College

Thanks to a special partnership with the Loreen Arbus Foundation, the
Loreen Arbus Focus on Disability Scholarship - a $10,000 award - was
created to recognize student filmmakers who:

* shed light on people with disabilities
* help emerging artists within this community gain recognition
* increase visibility for artists with disabilities

This award will be given to a STUDENT writer, producer or director who
is disabled, to a STUDENT producer whose piece focuses on people with
disabilities, or to a piece that features a person with a disability as
one of the main characters.

JANUARY 13, 2010

For rules and guidelines and to submit your work, go to:

and click on College TV Awards.

Categories include: Animation, Children's, Comedy, Commercial,
Documentary, Drama, Interactive Media, Magazine, Music (Best
Composition), Music (Best Use), Newscast Series - Narrative and new this
year, Loreen Arbus Focus on Disability Scholarship


Academy of Television Arts & Sciences Foundation

| 5220 Lankershim Blvd. | North Hollywood, CA

Pernambuco.gif O Instituto Muito Especial, com apoio do Ministério do Turismo, realizará o 2º Congresso de Turismo Muito Especial de Pernambuco. O evento acontecerá na cidade de Recife levando à sociedade o conceito de inclusão das pessoas com deficiência no turismo.

O Congresso será realizado entre os dias 30 de novembro e 3 de dezembro, no Recife Palace Hotel, com o intuito de promover e divulgar o turismo para pessoas com deficiência e/ou mobilidade reduzida, além do conceito de inclusão social das pessoas com deficiência no turismo.

*Estimular o desenvolvimento do turismo para as pessoas com deficiência no Brasil
*Difundir o conceito de Turismo Especial
*Difundir o conceito de inclusão social das pessoas com deficiência
*Difundir o conceito de quebra de barreiras arquitetônicas e atitudinais
*Contribuir para atualizar o conhecimento técnico dos profissionais da área
*Contribuir para um melhor atendimento às pessoas com deficiência e/ou mobilidade reduzida no turismo

Através de palestras, acompanhadas de debates guiados, o público poderá interagir com os palestrantes, esclarecer dúvidas e abrir a discussão de outros temas relacionados à tecnologia assistiva e a pessoa com deficiência.

 Entre os tópicos debatidos, estarão a fomentação do turismo para pessoas com deficiência no Brasil, a minimização do preconceito, a melhoria da qualidade dos serviços de turismo para pessoas com deficiência, assim como o estimulo à quebra das barreiras arquitetônicas e atitudinais.


Oxygen Onboard?  Clearing the Air about Cruising with Oxygen


By Andrew Garnett, Founder Special Needs Group


As a supplier of oxygen and other special needs equipment for travelers, I see first hand the uncertainty and confusion regarding traveling with oxygen, especially the rules and regulations for dealing with cylinders or other forms of portable oxygen on a cruise.

Like everything in life, cruising with oxygen is simple, once you know the guidelines.  After almost a decade of working with cruise ships and accessibility, here's what I've learned that can ensure smooth sailing for anyone traveling with oxygen.

All cruise lines welcome oxygen onboard.  However, each line has specific guidelines or requirements for guests to follow.

Princess Cruises requires a prescription, or note from your doctor with a diagnosis of your breathing problem and the prescribed dosage and flow rate. You are required to have this at least 30 days prior to sailing.  Some lines also require, or suggest, that you have a release form from your doctor.  We think it is a good idea for anyone traveling to have medical clearance.

Complying with paperwork and meeting specification can take time, so it is always a good idea to begin planning early and to contact the medical or access/special needs department of your cruise line at least three to four weeks before your sailing date.

It is important that you have enough oxygen for the entire voyage.  To help you calculate, assume you will spend 10 to 12 hours per day out of your cabin; that's the average based on statistics and feedback from our customers.  You do not want to end up confined to your stateroom because you do not have enough portable oxygen.

Keep in mind, you will not be able to "pack" your equipment in, or with, your luggage. Cruise line policy states that you are permitted to bring your own equipment with you.  However, you must bring it onboard yourself.  They will not be held responsible for any missing equipment or for damages.  In fact, you could be held liable if anyone were to get injured by it.  So, don't try to sneak it on in your luggage.

Why worry about the possibility that your equipment won't make it in one piece?  Special Needs Group/Special Needs at Sea delivers directly to cruise ships at ports around the world and works closely with almost every major cruise line.  We can handle all the details for you. The oxygen will be delivered in accordance with the line's requirements, and you can then carry the oxygen with you as you navigate the ship.

Importantly, learn everything you need to know about your portable equipment before you leave on your trip.  The middle of the ocean is not the place to start figuring out how things operate.

In working with and talking to the major cruise lines, the only universal restriction they have for passengers using oxygen on board ships is to avoid smoking and stay away from any areas where others are smoking.  There may also be limitations on taking certain quantities of oxygen on certain shore excursions.  This is best confirmed and handled with your cruise line when you book.

So start planning, and get packing to enjoy your cruise.



ABOUT SPECIAL NEEDS GROUP, INC.  Special Needs Group, Inc.  ( is a one-stop resource for special needs travel around the world. We offer a broad range of special needs equipment including wheelchair, powerchair and scooter rentals with capabilities to support 500 pounds or more; oxygen rentals (liquid, cylinder, and concentrator); hearing impaired equipment, Braille printing, baby cribs and more.  Recommended by the world's major cruise lines and hotels for superior service and value, we also provide consultation services regarding special needs policy and new-build design.  Special Needs Group, a U.S. company, is not a travel agency and does not compete in any way with travel agents. 


Tomoko Ishikawa on the "Good Design Awards"

Tomoko Ishikawa writes that Japan's  Good Design Awards  "leads to the creation of superior objects and conceptual embodiments. By addressing the environments that encircle our lives, design drives our own development and leads to a stronger and sounder society."

For a review of the event and a reflection on Universal Design read:

Introducing Access Tourism New Zealand

A new website on Access Tourism in New Zealand and worldwide has been born.  Go to for news, reviews, and opinion pieces on Access Tourism. 


Access Tourism is tourism for people with disabilities.  Already a huge untapped economic market, the number of people with disabilities worldwide is set to grow with the ageing of the large Baby Boomer generation because disability increases with age.  While study of, and planning for, this market proceeds elsewhere, NZ lags by virtually ignoring the sector.  Our major rival Australia, our major tourist sources, and international bodies such as the EC, UN, ASEAN, ESCAP etc have all been studying, planning, and strategising for the development of Access Tourism for a number of years now.  NZ ignores this market to its detriment. 


We welcome feedback, comments, articles, news pieces, or opinion pieces you may like to submit.  We can be reached via the contact form, or by comments on the website itself, or subscribe using the RSS feed button. 


Sandra Rhodda, PhD
Access Tourism New Zealand
319 Main South Rd
Greymouth New Zealand 7805
Cell: 027-788-3084
Skype: Sandra Rhodda

Society for Disability Studies
SDS 2010, 22nd Annual Conference Call for Proposals
Dates: June 2-5, 2010
Host: Institute on Disabilities, Temple University
Location: Howard Gittis Student Center, Temple University, Philadelphia, Pennsylvania
Submission Forms: All proposals must use the SDS CFP submission form available at the 2010 SDS conference site

Proposal Deadline: Midnight EST, December 15, 2009


The development of global studies has increasingly called for a cross-cultural and comparative approach to questions of marginalization, stigma, diaspora and resettlement, labor and exploitation, climate change, and the world-ranging production of impairment and disability from violence, inhumane treatment, crumbling infrastructure, and environmental degradation. A significant amount of scholarship also examines new resistance cultures and the galvanization of global networks as members of diverse disability communities try to navigate productive collaborations across newly wired cybernetic systems and claim the possibilities offered by globalization. New opportunities and new problems abound around forging transnational communities, increased mobility, health and charity tourism, the implementation of universal rights, increased transparency of states and organizations, better community-based rehabilitation, and more varied work possibilities.

This year's Society for Disability Studies conference features the theme "Disability in the Geo-Political Imagination" to spur ongoing efforts in interdisciplinary analyses. Such a theme arrives at a timely moment in the wake of the signing of the United Nations Charter on the Rights of People with Disabilities by leaders in 140 nations (including, most recently and somewhat belatedly, the United States). As a result of the emergence and ratification of this convention, disability has become a more visible topic within the public sphere. Nations, perhaps including the United States, that previously undervalued disabled populations now contend with what it means to be truly inclusive. Likewise, Disability-advocacy organizations now seek to make further claims upon the state as a guarantor of rights and liberties. This SDS conference theme includes proactive responses to the critique that disabled populations, particularly those which are disproportionately poor and people of color, are ill represented, under-analyzed, and under-theorized, in the context of global studies. As the local and global may be seen as inflecting each other, so can questions of disability, race, class, and gender.

Disability studies explores the distance that exists between popular representations of disability as tragic embodiment, and politically informed disability cultures that define themselves against such devaluing views. Authors of panel and paper proposals will ideally feature new ways of conceptualizing people who experience disability as social actors connected or disconnected on a global scale. In particular, the SDS Program Committee seeks entries from those areas of inquiry that resist, revise, and re-imagine contemporary understandings of human differences and embodiment such as critical race studies, feminist/womanist studies, class-based analyses, queer studies, trans-gender studies, and other critical perspectives linked to social justice initiatives.

While proposals for any topic are always welcome at SDS, we offer a suggested theme each year. This year's theme encourages submissions that attend to local conditions, including those in our host city of Philadelphia, within a global context and to cultures of empowerment and resistance within the complexity of global exploitation and opportunities.

The board of the Society for Disability Studies recognizes the unfortunate scheduling conflict of this year's annual conference with that of the Canadian Disability Studies Association. In keeping with this year's theme of the "Geo-Political Imagination," and in order to encourage continuing productive exchange of knowledge across our borders, both groups are making all efforts to adopt innovative strategies for connecting the events virtually through live interactive video and special programming. Look for an addendum to this CFP with the details of these opportunities in the next few weeks.
Questions about the application process or other administrative matters may be directed to the SDS Executive Office at < conference >.

Overall questions can be directed to either of the Program Committee Co-Chairs:

David Mitchell, <> Temple University
Devva Kasnitz <> University of California, Berkeley

To read the full CFP, review application guidelines, or to submit a proposal, visit: http ://

We look forward to your submissions!

Cell Phone: 510-206-5767

Kasnitz, PhD

Eureka Home Mailing Address:
1614 D St
Eureka, CA 95501
Voice: 707-443-1973

La Federación de Asociaciones de Personas con Discapacidad Física y Orgánica de la Comunidad de Madrid (Famma-Cocemfe Madrid) y la Fundación Parque de Innovación La Salle han firmado un convenio de colaboración para potenciar la accesibilidad universal y el diseño para todos.


Según informaron hoy las citadas entidades, el convenio pondrá a disposición de la sociedad el conocimiento de las tendencias, conclusiones y buenas prácticas más significativas en el ámbito de las soluciones innovadoras con la accesibilidad y el diseño universal, tanto a nivel nacional como internacional.

Entre los objetivos del acuerdo de Famma y la fundación figura la creación de un observatorio temático relativo a la innovación en el ámbito del diseño universal, identificado con un portal vertical, que apunte a una audiencia específica y especializada.

El propósito de este observatorio será, según Famma y La Salle, "capturar, organizar, interpretar, transferir, compartir y generar información, con miras a promover el desarrollo y optimización de las ventajas originadas para las personas, empresas, organizaciones e instituciones por la aplicación de los principios del diseño universal".

Para Famma, "es importante que instituciones como La Salle cuenten con la federación como expertos en accesibilidad en beneficio del colectivo de personas con discapacidad".



Turismo activo adaptado en la costa mediterránea Francesa. 

Provence Alpes Côte d'Azur, première région touristique de France, propose une gamme de loisirs accessibles à tous et participe activement au développement du label tourisme et handicap.

CRT PACA Les docks atrium 10.5 Place de la Joliette BP46214?13567 Marseille, France       Tel: +33 (4) 91 56 47 00


From March 1-3, 2010 I will contribute to a regional seminar on development, disability, and tourism in Maputo, Mozambique. It takes as a starting point the vision of the Ministry of Tourism (MiTur) of Mozambique is:

To position Mozambique as one of the premier destinations in Africa through emphasis on quality coastal resort development linked to a diversity of flora and fauna, eco-tourism opportunities, adventure and culture experiences.
Its constituent concepts can be looked at sequentially from a disability perspective:


Inclusive Tourism and Inclusive Destination Development take a fundamental stance regarding what constitutes quality. That stance is right in the name - Inclusion. These approaches to tourism are inseparable from the seven goals and seven principles of Universal Design. Universal Design is a human-centered design process that involves user-engagement at all stages. Quality of the tourist experience is safeguarded through that continuous feedback system embedded within Inclusive Tourism and Inclusive Destination Development.


Universal Design arose from within the Disability Rights Movement, has been nurtured by disability culture(s), and expresses a consensus political position on the goal of full social participation by all persons experiencing disability. However, Universal Design evolved in a land-based environment. Application to maritime and coastal environments provided an opportunity to further focus the approach by taking into account the unique characteristics these new settings. The result has been the Waypoint-Backtrom Principles of inclusive maritime environments.


 Tourism embraces several complementary and converging concepts offering guidance toward responsible and ethical industry and consumer practices. Geotourism is one such concept. It has been shown to be fully compatible with Inclusive Tourism and Inclusive Destination Development through projects such as the Ashoka Changemaker / National Geographic Geotourism Challenge.


 Increasingly adventure tourism has become a popular incubator of innovation regarding inclusion of people with disabilities. The therapeutic effects of adventure sports have been demonstrated by Dada Moreira of Aventura Especial resulting in extensive MinTur support in Brazil. Private enterprise such a Parque dos Sonhos in Socorro, Brazil and active promotion by the Brazilian Adventure Society make adventure sports a hallmark of the Lusophone world. The vitality of the large number of recent disabled war veterans combined with new rehabilitation technologies are another contributor to the rapid rise of adventure sport and tourism for people with disabilities.


 The UN Convention on the Rights of Persons with Disabilities establishes the freedom to participate in travel and tourism as a human right. Governments increasingly recognize full participation in all aspects of a nation's culture as fundamental prerogatives of citizenship. To lesser extent recognition has been achieved on the contributions provided to society by individuals with disabilities and the various cultures of disability in which they participate. The full participation of persons with disabilities and their organizations is becoming recognized as necessary to the diversity of culture.

What follows is a July 2009 presentation that includes the above statement of Mozambique's tourism priorities. It was presented by Minister Fernando Sumbana Junior.

Minister Fernando Sumbana Junior's presentation can be supplemented by the following two articles elaborating the disability-prioritizing critique presented above:

Lap Packing with Craig Grimes: Barcelona!

"ESCAP-Takayama Congress on the Creation of an Inclusive and Accessible Community in Asia and the Pacific: A Town Easy to Live In is a Town Easy to Visit" is organized
by the United Nations Economic and Social Commission for Asia and the
Pacific (ESCAP) and Takayama City, Gifu Prefecture, Japan.

It will take place in Takayama from 24 to 26 November 2009.

The Congress aims to explore means and ways for
the creation and sustainable development of inclusive and accessible
communities in Asia and the Pacific, by learning lessons from experiences
of the City of Takayama, Gifu Prefecture, Japan and other communities in
the region.

You can register the congress at:

A Paralympic Games Impact report out of China says that the impact indicators could be put into three categories, including conceptions, organization and deployment of material and manpower. The perceptions of the public for example toward people with a disability have become that of an open understanding of equality and diversity. Specifically, the change includes people's attitudes toward people with a disability, toward their participating in social activities and their enjoying of social rights and interests, and their image among the public.

The report continues, comparing two survey results, and showing that the public evaluation of the Paralympics impact on public perceptions of people with a disability was much higher after the Games than that before the Games. In 2006, about 89% of able-bodied people and 86% of people with a disability held a positive view that the Paralympics would help improve the social status of the people with a disability, while in 2008 after the Games was over, the two figures rose to 98% and 93% respectively.

Back in 2006, around 95% of the able-bodied people and 89% of people with a disability believed that the Paralympics would encourage the public to pay more attention to the group, while in 2008 after the Games had ended, the two figures reached 97% and 92% respectively. And, in 2006, 93% of the able-bodied people and 87% of the people with a disability held that the Paralympics would help earn people with a disability more respect from the public, while in 2008 when the Games were over, the two figures rose to 98% and 91%.

Facts and figures show that in 2006 an overwhelming majority of people held a positive view on the influence of the preparation and hosting of the Paralympics in changing public perceptions of people with a disability, and in 2008 when the Games were closed, the actual general public evaluation in this regard was much higher than expected. It is therefore safe to say that the Paralympics is a success in bettering public perceptions of people with a disability, elevating their social status, capturing more public attention to them and earning them greater respect from the general public.



  1. Who was the first PwD to lead an expedition to the South Pole?
  2. Who was the first PwD to lead an expedition to the North Pole?
  3. Who is the PwD leading an campaign to educate business in the UK on the consumer potential of PwD?


It's the same name for all three questions.

Although it does not take the final step to clearly articulating inclusion - rather than simple accessibility - as the final goal this presentation by Michael McGrath makes one of the most lucid and concise arguments on the business case for inclusion in the context of the UK that I have seen.

Strongly hinting at inclusion, and the contribution of disability culture to business culture that is Universal Design, McGrath observes, "I believe that the business case must be closely aligned to the organization's purpose, values, and culture" and that compliance can "add greater brand and stakeholder equity as well as revenue to your bottom line."

The numbers are compelling. The legal mandate is strong. Those who heed Michael McGrath will find themselves ahead of both the business recovery wave and demographic trends.

From the presentation description:

Profiting from compliance
(Feature Article M&IT Oct/Nov) - Author: Michael McGrath © 2009
Turn legal compliance into business benefit

 -£91bn is the estimated annual spending power of disabled people in the UK today.

Next year, approximately 40% of the UK population will be over 45yrs of age, the age at which the incidence of disability increases exponentially.

If your business is not profiting from difference, you can be sure one or more of your competitors is. If your organisation is serious about leveraging its brand in appealing to this demographic group or your business wants to drive additional revenue by exploiting the disability business case, my business comprises a team of highly experienced consultants with outstanding global credentials and in-depth knowledge.

- for more information email: or visit

No Brasil o movimento para um turismo inclusivo - um turismo para todos - tem base seguro no movimento dos direitos humanos e uma filosofia de desenvolvimento sano, responsavel, e aberto aos principios de geoturismo. Turismo inclusivo tem fims de extender a participação social de cidadão e turista com deficiência. A Brasileira que mais torce para esses direitos e em quem confio com meus projeitos e pesquisas é a RosangelaBerman Bieler. Por isso, e por causa duma vida de serviço a nossa comunidade desde um palco eficaz international, apoio a indicação de Rosangela Berman Bieler submetida pelo CVI Rio, para o Prêmio Direitos Humanos da SEDH, na categoria Garantia dos Direitos das Pessoas com Deficiência.

~ Dr Scott Rains

bandeira Brasil.jpg

A Secretaria Especial dos Direitos Humanos da Presidência da República (SEDH/PR) abre hoje  as inscrições para sugestões ao Prêmio Direitos Humanos - edição 2009 - 15ª Edição. Os interessados devem acessar a página da SEDH na internet (, onde está disponível o regulamento e a ficha de sugestão para ser preenchida e enviada por e-mail. Poderão ser sugeridas pessoas físicas ou jurídicas que desenvolvam ações na área dos Direitos Humanos. As sugestões deverão ser encaminhadas para o endereço eletrônico até o prazo final de 8 de novembro de 2009. Os vencedores serão conhecidos em dezembro, ponto alto das comemorações da Declaração Universal dos Direitos Humanos.

O prêmio, composto por uma escultura e um certificado, é concedido pelo Governo Federal a pessoas e organizações cujos trabalhos na área dos direitos humanos sejam merecedores de reconhecimento e destaque por toda a sociedade. ...

Leia aqui o regulamento do Prêmio

Ficha de inscrição para a sugestão de pessoas

Ficha de inscrição para a sugestão de instituições

Quer mais informações? Ligue para a Coordenação-geral de Educação em Direitos Humanos da SEDH
Telefones: (55 61) 2025-9865/ 2025-9817/2025-3048


While  you are in South Africa for FIFA 2010 you will probably want to make use of features like these that are popping up on official websites.  Go to:

There you will see a small logo on the right hand column which will take you to the local Association for the Physically Disabled. That page will detail the various support and advice that will be offered to visitors coming to Port Elizabeth.
Epic Enabled FIFA poster.jpg
But what about before and after games? What to do?

Epic Enabled has just published its itineraries for travel throughout South Africa: Kruger Park safaris and side trips to Johannesburg and Cape Town.

I have personally experienced these tours - and Epic Enabled's hospitality - and can recommend them.

Download the flyer as .pdf here.

Comments sought by the US government until November 23:

MEAF Inclusion Champion Award 2009


The MEAF Inclusion Champion Award honors individuals who have made significant efforts to promote the full inclusion of youth with disabilities in society. The focus of the efforts may include, but is not limited to, helping to create a culture of inclusion within an organization or community or developing innovative strategies for inclusive programming in: school activities, after-school programs, community service, and leadership development.

The Inclusion Champion is selected each year by a panel of experts in the field, and is presented during the Kids Included Together (KIT) annual conference in April. The award consists of a trophy and $1000 donated to the charity of the Champion′s choice.

Criteria for selection:

  • Evidence that attitudes have changed and inclusion has been embraced due to the individual?fs efforts
  • Measurable impact on the lives of young people with and without disabilities due to the individual?fs efforts
  • Sustainability of inclusion outcomes

To nominate, please send a letter (maximum 2 pages exclusive of attachments) with the following information:

  1. Name of nominated individual and contact information;
  2. Name of nominator and contact information;
  3. Detailed description of individual?fs inclusion efforts and their outcomes;
  4. Where possible, include testimony of children and others impacted by these efforts;
  5. Photos, media articles and support letters may be attached (note that these items will not be returned).

Please submit your nomination via email or mail by May 1, 2010 to:

Inclusion Champion Award
Kids Included Together
2820 Roosevelt Rd, Suite 202
San Diego, CA 92106


AccessAtLast Newsletter


accessatlast newsletter logo

accessatlast newsletter - issue date: 06/Nov/2009


Most recent Last Minute Offers

Casa Julia

Avg. Customer Rating: 5 stars

Prices Start From £400.00

This beautiful accessible villa has a private enclosed garden, pool, and hot tub, just 5km from the coast. 2-bedroom self-catering villa with spiral stair to additional mezzanine bed-space overlooking lounge. Superb semi-rural location close to Almancil and local amenities. Easy access and quiet romantic seclusion for Honeymoon couples, families, elderly or disabled people. Underfloor heating. Wheelchair friendly design. Short drive to many local attractions, beaches, tennis and golf.


Tel: +44 7960 022 620
Offer Details

"Winter- Special": Save over 10% off a 7-nights stay between Wed 7th and Sat 31st October. Usual price €485 (£435) per week reduced to €435 (£390) a week, accommodating up to 6-persons for less than £56 per day or less than £10 per person per day. Mobility equipment including wheelchairs, mobile hoist, Scooter hire, and cars with hand controls, can be arranged subject to availability. Ask for "Accessatlast Winter Special Offer". Excludes 9th Dec - 8th Jan (available at special price).

From: 15 November 2009 To: 18 December 2009

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Wheelchair accessible accommodation in Cornwall

A 4star quality and M3 mobility rated accommodation. A superb and very accesible 18th century self catering holiday cottage which has a hoist, situated on a traditional family farm in an area of outstanding natural beauty close to the Dartmoor National Park and the maritime city of Plymouth.

PL18 9AW

Tel: 01822 834744
Fax: 01822 834744
Offer Details

Weekend and midweek winter breaks for wheelchair users and their families on the stunning Cornwall/Devon border Mobile hoist and equipment available. Discounts given please contact us for more details

From: 07 November 2009 To: 19 December 2009

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Wheelchair Access Holidays in Majorca - IPA Cervera Apt. 3A

Prices Start From £299.00

This 3 bedroom Majorca accessible Apartment is situated in the centre of Puerto Pollensa close to the town square. This central location means restaurants and shops are easily accessible, the beach and pine walk area are less than 50 metres away.

Cervera No 27
Puerto De Pollenca

Tel: 0141 270 7577
Fax: 0141 270 7579
Offer Details

Any week from Nov - March 2010 is £299.00 per week. The price is for the apartment and not per person.

From: 06 November 2009 To: 25 December 2009

From £299.00

Vista Boquer Apt. 3A

Prices Start From £399.00

This 3 bedroom Majorca accessible Apartment is situated in the centre of Puerto Pollensa close to the town square. This central location means restaurants and shops are easily accessible, the beach and pine walk area are less than 50 metres away.

Puerto De Pollenca

Tel: 0141 270 7577
Fax: 0141 270 7579
Offer Details

November to March is £399.00 per week or for a month only £899.00. Price is for the accommodation per week and not per person

From: 06 November 2009 To: 25 December 2009

From £299.00

Vista Boquer Apt. 2B

Prices Start From £299.00

This 2 bedroom Majorca accessible Apartment is situated in the centre of Puerto Pollensa close to the town square. This central location means restaurants and shops are easily accessible, the beach and pine walk area are less than 50 metres away.

Puerto De Pollenca

Tel: 0141 270 7577
Fax: 0141 270 7579
Offer Details

November to March is £299.00 per week or for a month only £799.00. Price is for the accommodation per week and not per person

From: 06 November 2009 To: 25 December 2009

From £299.00

Holidays for the disabled in Puerto de Pollenca - IPA Cervera Apt. 2A

Avg. Customer Rating: 5 stars

Prices Start From £299.00

This 3 bedroom Majorca accessible Apartment is situated in the centre of Puerto Pollensa close to the town square. This central location means restaurants and shops are easily accessible, the beach and pine walk area are less than 50 metres away.

Cervera No 27
Puerto De Pollenca

Tel: 0141 270 7577
Fax: 0141 270 7579
Offer Details

November to March is £299.00 per week or for a month only £799.00. Price is for the accommodation per week and not per person.

From: 06 November 2009 To: 25 December 2009

From £299.00

El Soto de Marbella, Luxury Wheelchair Friendly Apartment on the Costa Del Sol

A luxurious 2 bedroom 2 shower wheelchair accessible spacious open plan apartment, set in a tranquil location in an area of unspoilt beauty commanding spectacular views over oak/cork plantations to the mountains and sea.

La Mairena
Costa Del Sol

Tel: Tel. No.(+44) 01539 821789
Fax: Mobile (+44) 07836 666084
Email: Email
Website: Website
Offer Details

This luxury wheelchair friendly apartment has become available for these dates in November. Relax in the beautiful tranquil surroundings and enjoy some autumn sun

From: 07 November 2009 To: 28 November 2009

From £300.00

Mediterra, Benalmadena, Luxury Wheelchair Friendly Apartment, Costa del Sol

Avg. Customer Rating: 5 stars

Luxurious and Spacious 2 Bedroom 2 Bath/Shower Apartment,Wheelchair Friendly, commanding fabulous Sea Views, on small exclusive complex.

Benaladena Costa
Costa Del Sol

Tel: Tel. No (+44) 01539 821789
Fax: Mobile (+44) 07836 666084
Email: Email
Website: Website
Offer Details

This Luxury wheelchair friendly apartment has become available for rental 07 to 28 November. Get some sun and relax at this beautiful location

From: 07 November 2009 To: 28 November 2009

From £300.00

Wheelchair accessible holidays in Wales at the Mill & Stable

Avg. Customer Rating: 4 stars

The Mill & Stable (left) is one of 2 barns that are situated in Llansadurnen - a short walk from the town of Laugharne. They overlook long rolling fields with great views as far as the eye can see. No expense has been spared on the interior of the barns, they are decked out with the finest wood, stone and glass that money can buy.

SA33 4RH

Tel: 01994 427 241
Offer Details

for 4persons sharing

From: 12 November 2009 To: 24 November 2009

From £300.00

Wheelchair accessible holidays for the disabled at Buzzardheights B&B, Somerset

Friendly B&B in Somerset which is disabled friendly with a private Woodland retreat with nature trails and wildflower meadows with 10 acres in all, south-facing on the Polden Hills.


Tel: 01278722743
Offer Details

Longe weekend booking for 2, Friday, eve to tuesday, morning.In twin bed room with en-suite.This will Inc, Bed & Breakfast AND Evening meals.

From: 13 November 2009 To: 17 November 2009

From £340.00

The top ten most visited accessatlast accommodation adverts of the past month.

Mar Y Sol Tenerife

Los Cristianos

Avg. Customer Review: 4 stars

Prices Start From £350.00

Holidays for all! Whether you want to relax, get fit or just try different water sports then visit Mar Y Sol in Tenerife. There is accessible transport for pickup/dropoff at the airport.

Holidays for the disabled, Panorama Park Hotel

Marmaris Centre

Avg. Customer Review: 5 stars

Prices Start From £280.00

Panorama Park Hotels is one of the very few hotels that is accessible, own accessible buses for transfers, offer free mobility equipment like hoists and shower chairs available but also offer All-Inclusive board. If you&#039;ve never visited Turkey, you&#039;ll love this hotel. Free accessible bus transfers to local town and Marmaris is only 5 euros away.

Las Piedras - Accessible Rural Hotel


Avg. Customer Review: 5 stars

Prices Start From £33.00

*As Seen On TV* A charming family run hotel in a stunning, rural area of Southern Spain offering the highest level of accessibility. Suitable for individuals, families or groups. Choose the package to suit you; Full Board with airport transfers & excursions, Half Board with airport transfers, Room Only, B&B or as a large self catering villa. It is the perfect place to relax away from the hustle and bustle of the Costas or as a base for exploring the fascinating Axarquia Region.

Hotel Confortel, Fuengirola


Avg. Customer Review: 4 stars

Prices Start From £250.00

This 4 star sea-front hotel is a great favourite with our clients, if you are looking for Fun, Warmth, great access and level access promenade for miles... all at a great price! here you are.

The West Shore - Disabled Access Holidays


Avg. Customer Review: 4 stars

Prices Start From £280.00

The West Shore is situated where the twin limestone peaks of Great and Little Orme meet in Llandudno, the Queen of Welsh resorts.

Wheelchair accessible holidays for disabled  at Casa Feliz, Costa Blanca, Spain


Avg. Customer Review: 4 stars

A superbly positioned spacious villa overlooking a very private sunny pool and enjoying wonderful views, set in this lesser known scenic area of the Costa Blanca, 45 mins. north of Alicante airport. Wheelchair users and their families enjoy comfortable, independent accommodation in a peaceful setting yet convenient to accessible beaches and all the facilities and attractions required for a wonderful holiday.

Bungalows Nautilus with level access showers in Lanzarote

Matagorda Lanzarote

Avg. Customer Review: 4 stars

Prices Start From £210.00

A beautiful complex of 70 comfortable bungalows is set in 12,000 metres of landscaped gardens shaded by palm trees and just 100 metres from the Matagorda beach and the pedestrian zone boulevard with numerous restaurants, bars and shops. 21 of these bungalows are accessible. **from the 1st of June 2009 a pool hoist will be available** Starting from £210 a week per person

Wheelchair accessible holidays for the disabled at C & A Tourist Apartments


Avg. Customer Review: 5 stars

Accessible holidays in Cyprus? C & A Tourist Apartments in Polis. Chris the owner uses a wheelchair himself, and designed the award winning complex to be completely wheelchair accessible! NEW - Heated swimming pool - MID OCTOBER TO MID MAY

Centro Ferie Salvatore

San Felice

Avg. Customer Review: 5 stars

Prices Start From £450.00

This is a superb resort! The first time we saw this beach, I thought I was seeing things... concrete to the sea edge? Wheelchair level deck chairs? A truly accessible Oasis in the Sun!

Wheelchair accessible self-catering holiday cottage  - Normandy France

Le Haut Fresnay

Avg. Customer Review: 5 stars

Prices Start From £310.00

La Fresnaie, built in 2007, stands on a ¼ acre plot. in the small hamlet of Le Haut Fresnay.The house has been designed and built to take account of the needs of disabled people.It offers ground floor accommodation, including a wetroom style bathroom, all with good accessibility for wheelchair users. We have only a few weeks remaining to be let during 2010. Please check our own website for details of availability before contacting us (Owners Website button above).

Turismo em Moçambique (Portuguese)

"Se olhar para as principais referências sobre o turismo moçambicano, a nível mundial, poderá notar que as maiores e melhores revistas sobre turismo fazem elogio àquilo que acontece no país"

O governo definiu como um dos objectivos do quinquénio tornar Moçambique um destino turístico de classe mundial. Ao fim destes cinco anos, já se pode dizer que moçambique "é um destino turístico de classe mundial?

Posso dizer que Moçambique é um destino turístico de referência a nível mundial. O país desenvolveu um segmento de taxa de densidade de alto rendimento, que permite desenvolver empreendimentos de luxo, mas com pouca pressão de volume de pessoas que se deslocam para lá. Trata-se dum produto virado para um segmento muito específico, que é daqueles turistas que seleccionam com muito rigor o local onde pretendem ir, pretendem ter sossego, querem ter tranquilidade, contacto com a natureza e querem ter uma relação muito intensiva com as comunidades e pesssoas que se encontram no local. Desenvolvemos e conseguimos posicionar-nos. Se olhar para as principais referências sobre o turismo moçambicano, a nível mundial, poderá notar que as maiores e melhores revistas sobre turismo fazem elogio àquilo que acontece em Moçambique, particularmente no arquipélago das Quirimbas. Já fazem referências ao Niassa; ao arquipélago do Bazaruto, onde temos estâncias de belíssima qualidade; e também à cidade de Maputo devido à sua actividade muito vibrante, à característica muito especial da relacão entre o turista e a população local, bem como o negócio informal.  neste sentido, podemos dizer que moçambique é um destino de referência a nível mundial.

Uma das constatações do plano estratégico para o desenvolvimento do Turismo 2004/2013 era de que a imagem e o posicionamento de Moçambique como destino turístico permaneciam obscuros, muito por força de falta de órgãos direccionados para a realizaçao de actividades de marketing  e a fraca ou a quase inexistência de estratégias sectoriais de marketing. Neste mandato, o Governo aprovou o plano nacional de marketing turístico, com o objectivo de inverter este cenário. Qual tem sido o real impacto na mudança de percepções sobre o país no mundo?

Tenho que dizer que a nível mundial Moçambique deixou de ter imagem de guerra, fome e carência. Passou a ser um país alegre, um país de referência. As pessoas quando falam da cidade de Maputo dizem que é um país alegre, onde as pessoas têm uma boa relação com o visitante; olham para as ilhas e arquipélagos e até fazem lua de mel nesses sítios. Portanto, é um país de muita alegria, de muita intensidade e que a imagem negativa que existia do país está desaparecendo (...), de tal modo que não devemos deixar de falar dos problemas que existem no país, porque não tentamos escamutear nada.

Que acções concretas estão sendo feitas no sentido de passar essa imagem positiva de Moçambique? De que forma esta sendo feito isso?

Nós temos estado a convidar jornalistas, no caso de turistas internacionais. Convidamos jornalistas para ambientação, isto é irem visitar vários destinos, terem uma interação com o povo moçambicano, alguns jornalista andaram mesmo no "chapa cem", para terem o sentido de convívio com o povo e sentirem como é  que é a vida real. Sentiram dificuldades, mas ao mesmo tempo sentiram alegria de uma vida muito espontânea e muito alegre, uma vida muito natural e não superficial, como muitos vivem em muitos cantos do mundo. Então, temos feito isso, através de férias internacionais, designadas de "Bolsa de Turismo". olhamos como principais mercados a África do Sul, o Indaba que é uma das principais bolsas do turismo a nível do continente africano; a nível da europa temos a bolsa de Lisboa, Espanha, Alemanha e a grande feira da Grã-Bretanha. Também temos participado nas feiras da China, o que significa que temos estado a procurar ampliar o alcance da nossa mensagem. Participámos também na feira da caça dos Estados Unidos, que é uma feira muito especializada para vender o produto de caça. Temos estado a fazer publicações de DVD e uma série de elementos que distribuímos, que permitem que as pessoas possam ter uma aproximação com Moçambique.

É possível a partir de qualquer parte do mundo saber o que é que é Moçambique e que potencialidades oferece?

É possível. importa dizer que já não é só o governo a fazer isso. Nós já temos várias entidades privadas a fazer isso. Se alguém for à internet e clicar Moçambique terá informações imensas e de boas coisas. Se quiser ser mais específico acerca de Moçambique turismo há de ter, inclusive, os destinos, os preços e até acesso ao tipo de quartos que lá existem, o ambiente dos estabelecimentos turísticos (...). Recentemente, nós lançámos o Geomap para as províncias de Niassa, Cabo Delgado e Nampula. O que é o Geomap? É um sistema que permite visualizar fisicamente, através do papel, o mapa. Por exemplo, se dissermos Mandimba, podemos ver como é que é Mandimba em termos de configuração geográfica, podemos procurar saber que tipo de comida existe em Mandimba, podemos saber que tipo de dança existe, como é o povo, qual é a vida quotidiana, que tipo de animais existem e ficámos com uma impressão completa do país. Estamos a trabalhar para completar todo o país. Portanto, fizemos o modelo ou o projecto piloto através dessas três províncias e vamos procurar completar em todo o país.

De alguma maneira há um concenso de que o turismo tem um grande potencial de desenvolvimento em Moçambique, porém, também persiste a ideia de que esse potencial precisa de ser traduzido em produtos e serviços de qualidade aceitável. O que é que se fez durante esses cinco anos no sentido de se potenciar esses produtos e serviços para que sejam de qualidade?

Tenho a dizer que esta é uma das áreas onde temos estado a fazer muito esforço. Muito esforço porque houve uma explosão de estabelecimentos turísticos. Os quadros disponíveis nesta área, digámos que eram os mesmos, e começou a haver uma espécie de saque de quadros de um hotel para outro, de um lodge para outro, de um restaurante para outro e a formação não conseguia responder a essa procura, sobretudo, quando nós tivemos uma espécie de declínio. O Hotel Escola Andalucia começou a não ter a prestação que seria de esperar, contudo, tivemos uma participação do sector privado. Várias empresas privadas iniciaram a sua própria formação. encontrámos muitos estabelecimentos, mas não encontrámos a qualidade que seria de esperar, daí o grande esforço e a campanha que temos estado a fazer no contacto directo com os operadores. Temos estado a trabalhar inclusive com os sindicatos que têm sido os nossos grandes parceiros, no sentido de melhorar a qualidade dos serviços. Posso dizer que em alguns casos a falta de qualidade não é causada pela falta de conhecimentos, mas sim por um certo relaxamento. Um certo sentimento de que bem, as coisas ja estão feitas e eu já sou chefe de sala, do restaurante, director das comidas e bebidas deste hotel, então não me esforço mais. Neste momento, o que nós fizemos foi trabalhar no sentido de definição de carteiras profissionais para os trabalhadores da indústria de hotelaria, e, actualmente, estamos a caminhar para a aprovação final. . Reconheço que este é um grande desafio, teremos que trabalhar muito nesse sentido, e a sociedade tem um papel muito importante, que é de exigir em todo o sítio a qualidade.




Também ao longo deste mandato foi lançada a marca Moçambique. Qual é o real alcance da criação desta marca? Quais são os públicos alvos? O que é que se pretende que esses públicos alvos percepcionem dessa marca?

Primeiro, dizer que o primeiro público alvo é o próprio moçambicano, porque nós procuramos retratar a nossa sociedade, o nosso país e a nossa riqueza a partir daquele logo, que é a marca. Mas também através de mensagens do logo.

Afinal, o que está subjacente nesta marca?

Em termos de marca ainda estamos no processo de comunicação. Tivemos um processo de comunicação anterior que foi muito discreto, que visava perceber das pessoas o que é que pensavam, o que é que sentiam do seu país. Então, toda  essa opinião veio gerar a marca. Neste momento, temos que devolver a marca ao público moçambicano.

Normalmente, quando se fala de turismo no país, a ideia a que se remete é de turismo para estrangeiros. Será que o nosso turismo em Moçambique está orientado em grande medida para os estrangeiros e menos para os nacionais?

Tenho que dizer que não está. Nem que estivessse orientado estaria constantemente a ser contrariado, porque o moçambicano gosta de viajar, de visitar familiares. nos estamos em constante movimento e quando saimos de um lugar para o outro estamos a fazer turismo (...). Se procurar neste momento fazer reserva para o fim-do-ano em alguns estabelecimentos hoteleiros poderá ter dificuldades, e as dificuldades não serão porque vieram estrangeiros. Mas porque os moçambicanos teram feito reservas.  O problema é todos e não só de Moçambique. nós queremos contrariar, não queremos dizer que o moçambicano deve deixar levar por isto, é que as estatísticas do turismo doméstico são difíceis a nível mundial. Se eu sair daqui para Inhambane tinha que colocar um poste para verificar, mas através do senso nacional, portanto, - este senso que nós terminamos e que está a ser avaliado -, o inquérito vai dizer quem tem viajado para onde, como é que ficamos um pouco com aquilo que é o turismo doméstico.

Coloco-lhe esta questão com alguma insistência porque uma das linhas de política definidas pelo governo para o sector do turismo no seu plano quinquenal é a promoção do turismo nacional como veículo de consolidação da unidade nacional e da valorização do património natural e cultural. Que acções concretas terá este turismo expontâneo que as pessoas fazem?

Bom, acções, umas já estão no terreno e estão a produzir efeitos, mas nós procuramos estimular e motivar o moçambicano a movimetar-se. Os festivais culturais que foram desenvolvidos com apoio de grandes empresas nacionais em Inhambane, Wimbe, na Ilha de Moçambique, no lago Niassa, são uma forma de estimular as pessoas a irem para lá. Portanto, nós desenvolvemos um festival e o resultado é : milhares e milhares de pessoas se deslocarem para um determinado ponto. Claro, quando agente promove um festival não diz: sabe de uma coisa é para promover turismo. Mas o que acontece é que é efectivamente o turismo que lá acontece.

Isso é do ponto de vista de actividade. E do ponto de vista de medidas de políticas?

Nós estamos na fase de conclusão de "namoro" com o sector privado. E o "namoro" é este: é que o regulamento da indústria hoteleira e similares definem que poderá haver preços especiais para moçambicanos, mas o governo não tomou uma decisão administrativa para esse efeito. O que se indicou é que se deveria trabalhar com o sector privado para se definir os termos.

Turismo é sustentável no país

O Turismo em Moçambique é um sector em franca expansão, com níveis de crescimento assinaláveis e que muitas vezes supera as expectativas do governo. Atendendo que um dos objetivos do governo neste mandato era de desenvolver um turismo responsável e sustentavel, o que é que está sendo feito de modo a que esta bolha não fuja ao controlo e resulte em efeitos nefastos?

Esta é uma das grandes preocupações do desenvolvimento do turismo em qualquer parte do mundo. nós podemos ter números astronómicos, mas estaríamos a fazer aquilo que algumas pessoas chamam de turismo de banana. é um turismo de massas, mas quando se fala de massas não é no nosso sentido popular que é de ter muita gente e pessoas sem muitas condições, que se deslocam a um determinado país, e o que mais deixam nesse país são problemas e não riqueza. então, por um turismo sustentável o que e que fizemos? Vemos o trabalho como uma máquina integrada, completa. Nós não desenvolvemos nenhum empreendimento turístico sem o estudo de impacto ambiental. o impacto ambiental pode ser veto para um determinado projecto. 

Na dimensão social, o que é que se tem estado a fazer?

os empreendimentos quando acontecem num determinado local procuram fazer a integração das comunidades, por exemplo, Gorongosa tem feito um grande trabalho para as comunidades locais, é o nosso parque, é um parque do estado, é uma gestão conjunta com o sector privado, mas o estado está la.

O País Online

Needs of Accessibility and Design for All in Tourism for All: An international conference organised by ProA Solutions, Portugal.

Service excellence and accessibility

Finally, ladies and gentlemen, I would like to reflect on the importance of service excellence in our industry, and the accessibility of our tourism products to ensure sustainable growth. We understand that developing recognised tourism icons alone will not be enough to achieve our long-term growth targets. I believe we must pay more attention to service excellence in particular, as ultimately, it is visitors experience in our country that will make them want to return or not.

It is for this reason that our department has partnered with the Tourism Business Council of South Africa to implement a service excellence initiative. A presentation on the progress of the initiative will be made during the latter part of this conference.

In terms of accessibility, our industry should also focus on making all our products accessible to all visitors, including those with disabilities. The right to enjoy tourism is an equal right for all. The issue of accessibility is not only an issue with great social dimensions and consequences. Also from a financial perspective, individuals with disabilities represent a large and developing market for the tourist industry.

In Europe alone, it is estimated that more than 40 million consumers with disabilities could travel and use tourist infrastructure, if these were accessible. South Africa has all the capabilities to attract and absorb this large tourist clientele. I hope and trust that this matter will be dealt with in a serious manner, in order to ensure that all of us in the private and public sectors work towards accommodating all tourists.

Full speech:

CavinKare ABILITY Awards for 2009-2010

From the Ability Foundation - India;

We have just announced the CavinKare ABILITY Awards for 2009-2010.  

It is now time for us to identify exceptional persons with disabilities. As we reach out to all of India, we invite you to nominate the person or persons with disability whom you consider worthy of this prestigious award. 

Now into its eighth year, the CavinKare ABILITY Awards are prestigious national awards of the highest caliber for achievers with disability. The Awards come in two categories: 

1. The Eminence Award which is given to a person with disability, who has not just triumphed over odds, but has looked beyond himself/herself  to create an organization for the benefit of others.  

2. The Mastery Awards are for persons with disabilities, who have believed in themselves and pursued their dreams against odds to excel in their chosen field. 

We request you to disseminate this information as widely as possible.  You can nominate more than one person. Self nomination is also accepted. All details, including the nomination form are available on our website:


Looking forward to hearing from you, 

Priya Krishnaswamy

Sr.Programme Officer


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Looking Beyond Disabilities and Breaking Barriers Together