NCL Offers Training on Cruise Ship Accessibbility

Andy Wright continues to move the industry toward inclusion:

Norwegian Cruise Lines has now introduced agent training for disabled passengers on the cruise line. The company's online training programme has introduced a module on accessibility, designed to provide agents with knowledge of the line's facilities and policies to sell cruises to disabled passengers.

The course information includes a guide to fleet-wide facilities for guests with limited mobility, hearing and sight impairments - as well as how the line can equip guests with medical or dietary needs. The current NCL fleet has up to 27 wheelchair accessible cabins per ship with facilities such as grab bars, ramps and Braille signs on doors...

Andy Wright, managing director at Accessible Travel, which specialises in holidays for disabled, wheelchair and elderly guests, was involved in the creation of the training module.

Full story:

http://www.breakingtravelnews.com/news/article/norwegian-cruise-line-offers-agent-training-for-disabled-passengers/