Design with Users Clearly in Mind: Putting "Hospitality" Back in Hospitals

| 0 Comments

The specific design solutions used to create the first Emergency Room for seniors will not be identical with those used on a cruse ship or at a resort - but there is something to be learned by destintion developers, hoteliers, and travel professionals in this example of clarity of purpose and deep knowledge of the psychology and physiology of a client population.




For a further discussion of this project read Seniors-Only Emergency Room at Silver Planet.

Soon we hope to publish some of the proceedings of the Carlo Besta Italian National Neurological Institute conference on disaboity and tourism where medical professionals address the key insights here - that seniors and those with disabilities are living with chronic conditions. These conditions, because they are predictable and well-understood, can addressed through design. Notice in the video the comparisons to "home"; the attention to multiple sensory modalities; the consistent integration of designed space and services to the clearly understood functional ranges of those who will use the space.

The same rapidly growing demographic described here are those who have made Universal Design the norm in their remodeled homes -- and who expect it in the transportation, food, and lodging establishments they seek out for leisure and travel.

Leave a comment

Recent Entries

Disabling Imagery
This British Film Institute and Disability Equality in Education Collaboration is available on the web: http://www.bfi.org.uk/disablingimagery This website provides information…
UD: Learning from Chuck Nyren and HomeIntel Blog
A post at HomeIntel Blog charts the impact of UD in residential design:Understanding the Audience and Concept Are Ket to…
Design with Users Clearly in Mind: Putting "Hospitality" Back in Hospitals
The specific design solutions used to create the first Emergency Room for seniors will not be identical with those used…
FICCDAT Conference 2011
Ficcdat Bulletin 2011 1 June 10 09View more PDF documents from Scott Rains.…
Reading stories of inclusion: Engaging with different perspectives towards an agenda for inclusion
Reading stories of inclusion: Engaging with different perspectives towards an agenda for inclusion (2009)by Dr Andrew Azzopardi Author's DescriptionIn writing this…
European Commission Launches Public Consultation on Design for User-Centred Innovation
The European Network for Accessible Tourism (ENAT) circulates the following announcement:Moving a large bureaucracy, like the European Commission (EC), into…
Short Holidays in the US: Californa State Parks? Maybe Not!
The 74.9 million people who visit state parks produce over $4 billion in direct spending associated with their trip, a…
The "Back Door" to Universal Design: Aging in Place
When we talk about Universal Design as the foundation of both aging-in-place and Inclusive Tourism we often run into two…