A Corrective for Those Who Counselled "All is Well!" Too Often

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It's not unambiguously better out there!

PEOPLE with disabilities have significantly more trouble accessing airline services than five years ago, despite the introduction of a national standard to protect them.

The Public Interest Advocacy Centre surveyed 110 people with disabilities, their carers or advocates and found that only 14 had an overall positive experience when dealing with airlines.

Its report concludes that there has been "a systemic failure of airlines to improve access". It has been submitted to a federal government five-year review of disability standards for accessible public transport.

Read:

Airlines dive in survey of disabled passenger satisfaction

Airlines 'discriminating against disabled'

Airlines warned not to bar disabled

Airlines need to do more for disabled travellers says new report

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