Yogyakarta's Accessible Tourism


At the 2004 TRANSED conference Harry Kurniawan submitted the paper, Towards Accessible Tourism Through Creating Accessible Signage: Jogja Jeron Beteng Kraton . Below is an Engglish summary:

Everybody needs information and every body has a right to get the information. Although people using the same way to understand the information, through senses using eyes, ears, mouth, nose and skin, the "sensitivity ability" one to others is different.

A mechanism from a sign which has to be changed into information becomes a key
success for communication. A sign is aimed to deliver a certain message so that
people can get the message and are able to response properly. Tourism, one of the
biggest industries in the world, the information becomes an important aspect to build
tourists curiosity. Tourism information can be delivered into two ways that are active
or passive way. The active way relies on human capacity as an information source
(such as: a person who guides tourist interactively), while the passive way depends on
how much attractive a sign or signage is able to be understood.

The signage has many added point, such as it can be stand by to share the information
all the time without human attendance. However, to be a good one, the signage must
be able to be used by any body with any possibility ways of using and being
understood. Therefore the universal design approach is a suitable concept to the
accessible signage. In this project, one of user that can have beneficiary from the
signage is blind persons. Creating an information of an tourism object through the
signage for the blind is how this feature can optimizing other blinds' senses'
abilities--especially touching sensibility--with "tactile communication" methods.

A. INTRODUCTION: Accessible Tourism a Challenge for Market
Travel, tourism and recreation are the three terms that have a significant meaning in
today modern life. Routine activities done everyday bring people to the unhealthy
conditions like stress. The above three terms can bring us out of those unhealthy
conditions. The National Tourism Policy Study (1978) 1 describes travel, tourism and
recreation as follows:

a. Travel: the action and activities of people taking trips to a place or places
outside their home communities for any purpose except daily commuting to
and from work.
b. Tourism: a term that is synonymous with travel
c. Recreation: the action and activities of people engaging in constructive and
personally pleasurable use of leisure time.
Mc Intosh (.....?) stated that the best tourism products will not sell themselves, but
must be marketed through vigorous efforts, one of its is by recognize market
segmentation. In America, one of market segmentation that a number of travel
agencies wish to serve and specialize is the handicapped or people with disabilities.
Those travel agencies consider the people with disabilities to include elderly as a
potential market with its big number. The argument is that because everybody can be
the handicapped or with disabilities--"all of us are young once, most of us become
old, and any of us can become disabled at anytime. And as we age, our capabilities

In Indonesia, people with disability has not been considered as tourism market
segmentation yet. Even, after the Asia-Pacific Conference on tourism for people with
disability held on Bali at September 2000, many industries related to tourism do not
consider this potential segment. Based on the data that Indonesia reached the top rank
of blindness issue in Asia,2 or it is equaly 10 % of about 2.4 million Indonesian people
with disabilities3--a pilot project on accessible tourism for the blind has been set since
December 2002. In the future, this project is expected to be transfered to others effort
in promoting the creation of the accessible tourism

B. THE PROJECT: A Starting point toward Accesible Tourism


Tactile information signage is new idea, is a starting point or a beginning step to make
a Yogyakarta's accessible tourism, so it is still need some experiment to find the better
way, the better material, and the better technical specification to transfer the
information. Although, the accessible signage is rolling to be a small step or still on a
pioneering action toward creating an accessible tourism for all including for people
with disabilities in Indonesia, the project can be used as a source of features on
accessible tourism information system especially for community who struggle for
creating accesible city for all.



Ikaputra and Arif. B. Sholihah. (2001). Mobility for all: towards barrier-free
environment in Yogyakarta - Indonesia., IATSS Research Journal, Vol. 25, No.1.

Kurniawan, Harry., et.al. (2000), Pembuatan dan Pemasangan Tactile Map (denah
timbul) dan Guiding Block studi kasus Stasiun Tugu Yogyakarta (Making and
Installing Tactile Map and Guiding Blocks as added tools for blind persons), Dept.
of Architecture, Faculty of Enggineering, Gadjah Mada University, Yogyakarta

Mc Intosh., Robert. W, et.al. (.....) Tourism: Principle, Practices, Philosophies.
Seventh edition. John Wiley & Sons, Inc.

Passini, Romedi., (1992), Wayfinding in Architecutre, Van Nostrand Reinhold, New

Shirvani, Hamid., (1985), The Urban Design Process, Van Nostrand Reinhold
Company, New York

...., (2002). 2002 Social Welfare Information and Data. Department of Social.
December 2002, Jakarta

....., (2000). Bathrooms: Planning & Remodeling. First printing, seventh edition.
Menlo park, CA: Sunset Publishing Corporation.

....., (2002). Historical Area Development: case Jeron Beteng Special District., Jogja
Heritage Society, Yogyakarta

....., (October 13th, 2001). Blindness in Indonesia is the highest in Asia (Kebutaan di
Indonesia tertinggi di Asia), Kompas Daily Newspaper, Indonesia

...... (2002) Rumbling through jogja jeron beteng heritage trail. Jogja Heritage
Society and AMEX Foundation, Yogyakarta. (Guide map)

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